FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is straightforward and based on the specific details of your project. We provide clear written estimates so you know exactly what is included. We typically present labor and standard materials together as a single project price. Itemized pricing is only provided for materials such as cabinets, vanities, tile, and countertops, since these selections can vary significantly. If the scope of work changes after the project begins, we prepare a written change order. This ensures that pricing and timelines are updated and approved before any additional work moves forward. There are no hidden fees or unexpected add-ons. We offer competitive pricing for full-service remodeling, along with occasional promotions for multi-room or repeat clients. Smaller projects may have a minimum service cost to ensure proper project management and high-quality workmanship. We are always happy to provide a free estimate and explain how pricing works for your specific project.
- What is your typical process for working with a new customer?
We usually begin by scheduling an on-site visit. Seeing the space in person helps us understand your needs, discuss your goals, review existing conditions, and answer any questions. During the visit we take measurements, talk through design ideas if needed, and learn about your preferences and priorities. After the visit, we prepare a clear written estimate outlining the scope of work and the expected timeline. Once the estimate is approved, we finalize the agreement and schedule the project. Throughout the project, we maintain open communication, provide updates, and make sure any selections or decisions required for your project are confirmed in advance. If you decide to add work or make changes, we handle this through a written change order so pricing and scheduling always remain clear. Our goal is to make the entire process organized, professional, and stress-free from the first visit to the final walkthrough.
- What education and/or training do you have that relates to your work?
Our team is made up of experienced professionals who have spent years working in residential remodeling, painting, and home improvement. We have hands-on training in construction methods, building standards, project management, and industry safety practices. We stay up to date with current installation techniques, manufacturer guidelines, and local building requirements so every project is completed correctly and responsibly. Our background includes extensive field experience across full renovations, bathrooms, kitchens, carpentry, drywall, flooring, interior painting, exterior painting, and general home repairs. We bring practical experience, attention to detail, and professional standards to every project, regardless of size or complexity.