R&D Contracting

Hey Harini! Hope alls well. I understand your feelings and agree for the most part however, you asked us to cut corners, by pass iicrc, and EPA standards. we initially quoted you a higher dollar amount, and then deduced your cost by I believe around $4000.00. We found water leaking in from the the exterior, but were told by you to leave it leaking. By that point remediation was completed but not source control. Which meant everything was going to happen again, so unknown to you, we wateerproofed that portion of the wall for free. Your biggest concern was save save save, which I agree, but not at the sake of the quality of woek. We finished our mold portion on time with 0 issue or concern. The problems came in, when we went to rebuild the bathroom for you. you were amazing with allowing us to come as early and stay as late as we wanted, I can also say that we did run into a few issues on our end. For example me being in the hospital, but ultimately, most of our problems came from being given an unrealistic request to reduce cost by thousands, but then requesting the same thousands in repair cost to be done. After my hospital stay I came to talk, and offered for us to come in and finalize, you said yes, but your husband will say no. I asked around 3 or 4 times and to no avail, still a no. I apologize for the experience you had and take full responsibility for our end of the deal. The offer still stands for us to redo some of the work, that I agree was done poorly and not to my standard. For example,the trim, and drywall in the closet. Feel free to text or call me anytime to discuss. Also, dont forget the toilet leak needs to be solved. you have a peice of gorilla tape on the crack but it needs to be replaced or this whole process will restart.