If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Star Home Improvements offers better products for lower prices due to our lower business overhead. We are family owned, local and efficient which guarantees you direct and immediate responsive project information and a professional look and result. Roofing, siding, window and door installations are always completed with your safety and security in mind.
From quoting your project to the physical installation of our products by trained, professional installers who understand your concerns, we pledge to be sensitive the your individual needs and requests. From your roof to the basement windows, we can provide our customers with exceptional value while continuing to offer top quality products and services with the help of our dedicated installation crews.
Please ask about our financing terms that include 0% interest for the first 12 months, subject to approval
We look forward to all of your questions, so ask away! We are ready to help!
Your neighbors at Star Home Improvements.
*****
With his wife and company president, Tiffany Hook, Roland is 100% invested in developing and maintaining the strongest possible ties to our customers and representing their best interests. We have a sincere desire to help find the best home exterior products available and installed at the lowest price, consistent with quality. We look forward to speaking with you!
Every home has it's own unique needs and every homeowner can have different priorities and interests. This keeps me challenged and the work interesting!
I feel most appreciated and fulfilled when I'm able to match up the best possible product and installation solutions with customers who tell me they have not had the personal touch and quality of help a smaller company can offer.
Overview
Hired 15 times
Serves Ashburn, VA
Background checked
License verified
2 employees
9 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Credentials
License verified
HIC – Contractor – Home Improvement
License state: VA
Background checked
Passed by Roland Hook on Mar 5, 2022.
Services offered
Door type(s)
Additional services
Property type
Home
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
30 reviews
5
90%
4
3%
3
7%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Greg M.
Oct 6, 2022
•
Hired on Thumbtack
We love our windows! Jonathan was wonderful to work with. We replaced 6 new windows in our home and have been very happy with them. The crew completed the job in a little over half a day. Would use them again!
Details: 5 - 8 windows • Double hung (slides up and down) • Residential
Window Installation
Armelia H.
Aug 16, 2018
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Hired on Thumbtack
Working with Roland Hook from Star Home Improvements was an awesome experience. The quality, attention to detail, and professionalism is second to none. I am so happy with the final product I'm beside myself. Happy, Happy, Happy! I would highly recommend Star Home Improvements for your next home project you won't be disappointed.
Details: 5 - 8 windows • Double hung (slides up and down) • Fixed / picture (does not open) • Residential
Window Installation
Cleve L.
Mar 4, 2020
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Hired on Thumbtack
This was our second project with Star Home Improvements and we will hire them again! They provide high quality work and are very professional.
Details: Exterior door (e.g. front door, patio door) • 1 door • Sliding door (like an exterior patio door) • Glass • Yes, the new door replaces an existing door • No, I would like the pro's help in purchasing the door • Install locks or hardware • Home
Door Installation
Kathy P.
Dec 18, 2018
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From Google
Star Home Improvements installed vinyl siding, PVC wrapped trim, shutters, gutters and downspouts on our 20 year old home. Working with Roland and everyone at Star Home Improvements was a pleasure. Roland under promised and over delivered. Star Home Improvements is reliable, trust worthy and responsive to questions (answered all calls, texts and emails within minutes). Quality, professional workmanship. True value at a fair price. I wouldn't hesitate to hire Star Home Improvements for future work.
Stephen Z.
Dec 1, 2019
•
From Google
Roland is an amazing contractor. He is very honest and upfront. He has excellent communication skills. His pricing is more than just competitive. He is very judicious how he spends his advertising and development funding. He and his wife Tiffany run a really tight organization. You are not going to be charged for a lot of overhead or sales person commissions. They work hard and do it all themselves. They really care about the quality of their work. Roland was at my job site everyday. Tiffany was available every day for the entire day in the office. He recently put 4 extra light boxes for me on my siding. I decided to change the lights on the house. The work matched perfectly. He scheduled it quickly and the guys showed up when they were scheduled. Other than the new light boxes and lights there was no evidence (extra material, boxes, screws, wire, siding attachments) left laying around. If you have a project do not hesitate to give them a call. Roland has a long history of experience and has a great crew working for him. He is detail oriented and provides very focused suggestions. He wants you to be fully satisfied.
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Our lower overhead is the key to better pricing!
We are able to consistently offer the highest possible quality products for home exteriors, including sliding glass doors, entry doors, siding and windows, at the lowest possible prices consistent with quality.
What is your typical process for working with a new customer?
The initial visit is typically brief and includes a personal introduction to discuss your needs and an opportunity to measure the windows, siding, etc.
A proposal is then prepared at our office and emailed the same day to the customer. If our pricing is within your budget, a second appointment is made to review product choices, options and installation schedules.
Prices are good for 90 days
What education and/or training do you have that relates to your work?
I have been in this field since the mid '90's and can make the suggestions and design the solutions to meet almost any need.
Our installation company is employee-owned and has 50+ years in this market exclusively installing quality products for residents in Virginia.
Our quality and experience are on display, every day!
