Star Home Improvements
Star Home Improvements

Star Home Improvements

Discounts available
Discounts available
Free on-site estimate


Zip code
Scheduling
Door opening type

Responds in about 4 hours

Introduction: We’ve taken our “open door” policy to a whole new level! Safe and protected, this allows window and door installations to be completed under today’s new rules of engagement. From sales in a virtual environment, either face-time or zoom meetings, to the physical installation of our products by installers who understand your safety concerns. From siding to basement windows, we can provide our customers with exceptional value while continuing to offer top quality products and services. We look forward to all of your questions, so please... ask away. We are ready to help! Your neighbors at Star Home Improvements. ***** With his wife and company president, Tiffany, Roland is 100% invested in developing and maintaining the strongest possible ties to our customers and representing their best interests. We have a sincere desire to help find the best home exterior products available at the lowest price, consistent with quality. We look forward to speaking with you! Every home has it's own unique needs and every homeowner can have different priorities and interests. This keeps me challenged and the work interesting! I feel most appreciated and fulfilled when I'm able to match up the best possible product and installation solutions with customers who tell me they have not had the personal touch and quality of help a smaller company can offer.
Overview

Hired 15 times

Serves Ashburn, VA

Background checked

License verified

2 employees

5 years in business

Payment methods

Cash, Check, Credit card

Social media

Facebook

This pro indicated that they reviewed CDC safety guidelines for COVID-19 and pledged to do the following:

Maintain 6 feet of distance from customers

Wear masks during the job

Wear gloves during the job

Featured Projects

120 photos

  • Marvin Windows accent this home beautifully

    Window Installation

Specialties
Door opening type

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Reviews

Customers rated this pro highly for professionalism, responsiveness, and work quality.

Great 4.7

16 reviews

5
81%
4
6%
3
13%
2
0%
1
0%

Read reviews that mention:


pro avatar
Thumbtack Customer
Sep 29, 2020
·

From Google

From Google

Star home Improvements installed my new windows and did my roof. The crew we're ontime, they did a very nice job on my windows and roof. After everything was installed, they did a final walk through to make sure everything is done. would definitely use this company again. Great job Roland and to your team.Amelie
Star Home Improvements's reply
Thank you Amelie, it was a pleasure helping you with these major projects! Roland
pro avatar
C.L. W.
Mar 4, 2020
·

Hired on Thumbtack

Hired on Thumbtack

This was our second project with Star Home Improvements and we will hire them again! They provide high quality work and are very professional.

Details: Exterior door (e.g. front door, patio door) • 1 door • Sliding door (like an exterior patio door) • Glass • Yes, the new door replaces an existing door • No, I would like the pro's help in purchasing the door • Install locks or hardware • Home

Door Installation
pro avatar
Thumbtack Customer
Jan 17, 2020
·

From Google

From Google

Star Home Improvements recently installed 13 windows in our home, and we cannot express how thrilled we are with their quality of work, attention to detail, and professionalism. We had a very positive customer experience from start to finish, and we highly recommend Star Home Improvements to anyone needing work done to their home.We are readying our 19-year-old home for near-future sale. All our homes south-facing windows were in bad shape with glass discoloration and broken seals. Roland worked with us to come up with window solutions that would add value to the home but not deplete the getting-house-ready-for-sale funds we set aside which is very tricky when having to replace windows in a kitchen sunroom!The installation crew arrived on time, kept us updated on the job status, and left our home spotless. We were billed exactly what was quoted. We regret not reaching out to Star Home Improvements to have these windows done sooner because our new windows are gorgeous and really beautify our home!
Star Home Improvements's reply
Thank you for your kind words and the opportunity to help! We are looking forward to 2020 and new orders from our amazing customers!
pro avatar
Thumbtack Customer
Oct 3, 2019
·

From Google

From Google

The project was a porch ceiling in an exterior wrap porch. I requested soffit type material to be installed. Roland Hook the owner knew exactly what I wanted (most other vendors had no idea what I was talking about). Two installers took approximately 1 day for the install. It looks great, Thanks Roland.
pro avatar
Thumbtack Customer
Aug 20, 2019
·

From Google

From Google

It was incredibly important to us to have a seamless transparent process and Star provide it through and through! Out of the 3 estimates we got, Roland was the only one that was crystal clear on what we were paying for. On the day of install the guys were professional, neat and they wrapped everything up in a few hours. We could not be happier, will definitely be using Star again and we cannot recommend them enough!
Credentials
License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 11/23/2020

Background Check

Roland Hook

FAQs

  • What should the customer know about your pricing (e.g., discounts, fees)?

    Our lower overhead is the key to better pricing! We are able to consistently offer the highest possible quality products for home exteriors, including sliding glass doors, entry doors, siding and windows, at the lowest possible prices consistent with quality.

  • What is your typical process for working with a new customer?

    The initial visit is typically brief and includes a personal introduction to discuss your needs and an opportunity to measure the windows, siding, etc. A proposal is then prepared at our office and emailed the same day to the customer. If our pricing is within your budget, a second appointment is made to review product choices, options and installation schedules. Prices are good for 90 days

  • What education and/or training do you have that relates to your work?

    I have been in this field since the mid '90's and can make the suggestions and design the solutions to meet almost any need. Our installation company is employee-owned and has 50+ years in this market exclusively installing quality products for residents in Virginia. Our quality and experience are on display, every day!

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