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About
Fitzhugh provides furnace proposals unlike any other. No sales tactics. We charge a nominal fee to perform a heat gain and loss profile for your home, and have all your questions and concerns addressed in your home by my top field rep, who also has a masters license. Our fee will be waived when you are ready to move forward.
With over 20 years of residential HVAC experience, our crew brings the tools and knowledge required to repair or replace anything in your system. Call today to schedule your HVAC replacement, repair, or maintenance.
As a smaller company, we pride ourselves on establishing relationships with all of our customers so we can better understand and anticipate your needs. It is our mission to provide a quality, honest, and transparent service. So, we will not suggest a costly replacement until we are entirely sure that we can’t repair your HVAC unit.
Overview
Hired 10 times
Background checked
7 employees
8 years in business
Business hours
SunClosedMon10:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2019
Services offered
A/C services needed
Routine Maintenance
Property type
House
Townhouse
Business
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Exceptional 5.0
13 reviews
5
100%
4
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Barbara C.
Sep 21, 2018
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Hired on Thumbtack
Mr Fitzhugh was very thorough in his diagnosis of the problem with my unit, explaining very well and showing me before and after pictures of the unit in the crawl space. He was very professional and polite. It was very refreshing to find a company that takes pride in the quality of their work. He did not leave until the job was complete and my unit was once again working properly. I intend to call on him again when needed in the future and I will recommend him to my family and friends as well.
Details: Repair • Only warm air is blowing from the vents • Less than a week ago • Electric (most common) • Closet • Outside • House
Fitzhugh Heating and Air Conditioning's reply
I am happy to help. I always want my customers to feel well informed and comfortable with their repair decision. see you for your maintenance in January!
Central Air Conditioning Repair or Maintenance
Susan D.
Jul 24, 2018
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Hired on Thumbtack
Very fair and honest... didn’t end up needing more than a diagnostic this time around, but would hire for AC install or repair again in a heartbeat!
Details: Repair • Less than a week ago • Electric (most common) • Basement • Ground floor • Townhouse
Central Air Conditioning Repair or Maintenance
Eva Marie W.
Jul 14, 2018
My a/c stopped working a few weeks ago and Russell from Fitzhugh Heating and Air came to my home and repaired our air conditioner. Im not an a/c expert by any stretch but he explained what I needed in an easy to understand way. I feel like he knows his stuff. I will be using his company in the future.
Christine G.
Jul 15, 2018
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From Facebook
I highly recommend Fitzhugh Heating and Air! The technician who came to our home was courteous and professional. He clearly explained what was wrong with the system, and gave us all repair/replacement options. He wasnt pushy for us to replace the system, which we appreciated. We are very happy with the repairs that were done and would definitely call them again in the future!
RJ H.
Jul 9, 2018
Russell came out figured the problem out quickly - the other company came out 3 times and couldn’t make it work. He’s got my work from now on!
Credentials
Background Check
Russell Fitzhugh
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We don't like pushy sales guys with a generic one-size-fits-all solution. We charge a nominal fee that is waived when you proceed with the work. This allows us to provide you with a competitive proposal that is actually taylored to you and your homes needs.
What education and/or training do you have that relates to your work?
Our HVAC mechanics recieve continuous on the job and classroom training to keep all our skills fresh. I have a masters license and so does my senior mechanic/hvac design consultant. I have a love for the industry and keep my knowledge fresh by staying on top of all the new technologies through trade journals and industry groups.
How did you get started doing this type of work?
My guys and I all kind of fell into this line of work because we like fixing things, working with our hands. Mostly the satisfaction of helping people keeps us driving on and exited to meet new potential customers.
