FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
I provide all pricing before beginning the work. I take special care to ensure I quote exactly what needs to be done, so the price won't change once I begin the work.
- What is your typical process for working with a new customer?
Every home gets a thorough plumbing inspection and water quality test. Since most plumbing issues are related to maintenance and water quality, it is important to understand the root cause of the issue. Once the issue is properly diagnosed, I will provide a detailed quote of the work to be completed and the cost involved. Once the work is approved and completed, it is thoroughly tested.
- What education and/or training do you have that relates to your work?
I have my Master Plumber license, as well as various certifications for WardFlex and TracPipe