Discuss the cost of the appliance repair before going ahead and completing the costly repair on a dated appliance without consulting the customer. Provide an invoice explaining the repair completed and not just the final price of the repair.

Janak from RJ appliance service was terrific. He showed up on time, he knew exactly what the issue was and helped me fix the problem. I would hire them again in a second.

RJ Appliance Services helped fix my Viking refrigerator after 4 (yes 4) vendors were unsuccessful or unwilling to diagnose the fridge over 3 months. The technician arrived on time, diagnosed the problem and laid out all my options. I was unable to use a universal part for replacement so he called his distributor to see if they had the part in stock and ended up driving to pick it up and came back within an hour to install. The issue was fixed right away. Other vendors were diagnosing the problem all wrong and asking for exponentially more money for the work. I will be calling RJ Appliance Service for all my future issues.

Not very helpful. Had to find another pro to come look at our dishwasher who actually told us the problem and had a plan to order parts and repair our dishwasher if we decided to have it fixed.

Technician is very knowledgeable and reliable. He came on time. troubleshooting was spot on. He is reasonable. I have fixed my three appliances with RJ