FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is always upfront and transparent. We offer free estimates, and our quotes include both materials and labor. We occasionally offer seasonal promotions and package discounts for multi-room remodels. There are no hidden fees, and all pricing is clearly outlined in the contract.
- What is your typical process for working with a new customer?
We start with a free consultation to understand your goals, needs, and budget. Then, we provide a detailed estimate and 3D design if needed. Once the contract is signed, we schedule the project and handle everything from permitting to the final walkthrough. We keep you informed every step of the way.
- What education and/or training do you have that relates to your work?
Our team includes licensed and insured contractors with over a decade of experience. We stay updated with Virginia and local building codes, new product certifications, and safety training. We are also EPA-certified for lead-safe practices in older homes.