Bay Property Management Group Northern Virginia

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Zip code

Duration of management needs

Management needs

Monthly rental income

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Introduction

Bay Property Management Group Northern Virginia is a proven, trusted full-service residential and multi-family property management company, focusing on tenant customer service, property owner satisfaction, and proper management of all rental properties from single-family houses to multifamily properties. Our company offers a wide range of professional property management services that are sure to meet your investment needs. Additionally, our property managers are on call 24 hours a day, 7 days a week. With our reputation, integrity, innovative management, and advertising solutions, it is easy to see why Bay Property Management Group Northern Virginia is a cut above other property management companies.

Overview

Hired 5 times

50 employees

15 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Check and Credit card.

Social media

Facebook, Instagram, Twitter

Specialties

Management needs

,

Reviews

Customers rated this pro highly for responsiveness, professionalism, and work quality.

Great 4.8

59 reviews

5

93%

4

0%

3

2%

2

2%

1

3%

Past Customer

Nov 17, 2019

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From Google

Bay Property Management Group Northern Virginia's reply

Past Customer

Jan 21, 2020

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From Google

Update: ppm reached out to us to fix the poor job done by their contractor and they did a good job but unfortunately that was only after we left a bad review. We appreciated their effort to make it right and were pleased with work. Still, we felt disappointed that we had to go through this given that we paid them so that we avoid issues like this one and problems with the tenants. Even though I have to say the company was very helpful in the end trying to manage the damage caused my the leak, they failed to follow up with contractors and tenants to make sure the contract and agreements were honored, so now we still have unresolved issues with the tenants because there was no follow up by the company to make sure the tenants completed their obligations. So, in our case having this company did not fulfill our expectations as its seems they were ok as long as there were no issues, so no point paying them just to process your checks. My advice is that if you hire them you have to be on top of everything they do with the tenants and contractors so you dont have problems and dont overpay for the services, which kinda defeats a whole purpose having a property management company.

Bay Property Management Group Northern Virginia's reply

Marija, It is unfortunate that you feel this way, despite all our efforts and follow up with everyone involved. We wish you all the best in the future. Howard Beiles

Past Customer

Feb 25, 2020

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From Google

In 2013 my family and I relocated from Virginia to Colorado on short notice. Having recently closed on a mortgage refinance that required a substantial amount of cash to bring the mortgage into conforming loan to value range, we were reluctant to sell the property at that time. While it was a difficult decision to have a rental property several hundred miles from where we would be living, it was made easier by Howard Beiles and his staff at Professional Property Management (PPM).PPM offered a competitive rate for finding tenants and managing the rental property. During our 6.5 years working with the Blue Team at PPM, they were able to keep our property leased with a high occupancy rate. Our tenant complaints were few and were handled quickly and to both ours and the tenants satisfaction by the Blue Team in each case. PPM consistently provided us with good recommendations regarding resolution of issues. including on some occasions tenant compensation that I may not have even considered without PPMs advice. PPM maintained our confidence in their ability to help us retain the property value through their regular inspections and careful tenant screening processes. The work done by PPMs preferred contractors was always completed quickly and in accordance with what was agreed upon. Billing for management services, maintenance and repairs as well as income tax documentation were always straightforward to understand using PPMs owner portal and invoicing.When we were ready to sell our former home in Virginia, we again found a competitively priced sellers agent service with PPM in Angela Shelton. Angela took on our sale in what was probably the least favorable time of year for selling and not only managed to complete the sale within our short time constraints but made many favorable recommendations that resulted in a greater value than we had planned for. Angela provided helpful guidance in choosing renovations and negotiating a sales contract that resulted in good returns and a quick sale. Again, PPMs preferred contractors were quick to complete renovations that helped our property reflect the value that PPM had helped us maintain over the years.This property was a substantial investment for us and we are thankful that we found a high quality management and real estate company in PPM.

Bay Property Management Group Northern Virginia's reply

Andrew, Thank you for the excellent review. It's been great working with you over the years! All the best, Howard Beiles

Past Customer

Jun 4, 2020

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From Google

PPM managed our property for the entire 16 years we were posted overseas. During that time, it was clear that they were treating our property as if it were their own. They were responsive and we never felt as if we were not fully informed and in control of our property. Any problems, and there were very few were handled quickly, with our expenses in mind but also for the long-term prospects and condition of our house. When we considered purchasing other property for investment purposes, Howard provided personal advice and guidance on what made the most financial sense and would provide the best long-term investment prospects. After their long management of our property we decided to let PPM sell our property for us. Angela Shelton was our representative and was with us, side by side (even if virtually) for the entire process. Again, she provided personal service that felt as if it was a friend helping us through the process. It was quick (one day) and she ensured that any problems that arose were taken cared of quickly and efficiently. The entire PPM team is awesome and work as one efficient, well oiled machine. We will be sad to not have as frequent contact with them as we have had in the past 16 plus years. However, rest assured that if we find ourselves in the Northern Va. area again, we will ONLY use PPM for our real estate needs. I have recommended them to colleagues and friends in the past and can provide nothing but praise for their services for the future. Outstanding work PPM!!!

Bay Property Management Group Northern Virginia's reply

Chris, Working with you and taking care of your property has been a pleasure all these years. Your glowing review and recommendation means a lot! We'll miss you and if there's anything we can do for you in the future, by all means, let us know! All the best, Howard Beiles

Past Customer

Jun 29, 2020

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From Google

I have lived at my current residence for a period of four years. The specific property has been managed by PPM for the entire time that I have been here. It has truly been a pleasure. The management team has always been pleasant, knowledgeable and thoroughly professional. On the rare occasion that I had a maintenance problem or an item that needed servicing, PPM was quick to respond with the needed technician who was always sharp enough to quickly analyze the problem and effectively provide a solution.I appreciate the fact that they were never overbearing, always providing plenty of notice for the routine property checks and always willing to work with me to find a time when I could be present to provide first hand info to the inspector. Kudos to the "Red Team" which was responsible for my property maintenance and their capable manager, who was invariably kind, courteous, available, and responsive.

Bay Property Management Group Northern Virginia's reply

Remlap, It's a pleasure working with you. We appreciate your review and kudos! All the best, Howard Beiles

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
No hidden fees! $99 Start-up fee - includes full inspection to ensure your home is rent ready Monthly management fee of 8% Leasing fee of 1 month's rent
What is your typical process for working with a new customer?
We offer a free consultation with our director of business development where he will fully explain our process and provide an initial evaluation of your property.
What education and/or training do you have that relates to your work?
We are a fully licensed brokerage that specializes in property management services.