FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Customers should not think of the cost of their videos in terms of how much they can afford to spend at one time, because we allow payments in installments. Typically this is in 4 installments: payment 1 for pre-production, payment 2 for production, payment 3 to start post-production and payment 4 to receive the finished video. For larger projects, we can work out a payment plan that depends on the details and conditions of the project.
- What advice would you give a customer looking to hire a provider in your area of work?
Know exactly what type of video they want to make, be realistic about the cost of making it, and budget accordingly. See samples of my company's work as evidence that we take a lot of pride in what we do and only put out top quality work.