It’s free with no obligation to hire
Hired 17 times
10 years in business
(Eastern Time Zone)
8:00 a.m. to 10:00 p.m.
Mon - Thu
6:00 p.m. to 10:00 p.m.
6:00 p.m. to 11:00 p.m.
8:00 a.m. to 11:00 p.m.
Cash, Credit card, Square cash app
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
Jan - Jul
Jul - Dec
Photos and Videos
12 photos and 3 videos
Computer not turning on,
Slow computer performance,
Virus or malware,
System error or blue screen,
Clicking or grinding noise from hard drive,
Troubleshooting needed to determine issue
He is a very nice person. He was very informative and quick to get the job done. I would defiantly recommend and would use him if I ever need a computer repaired. Thank it has been great working with you.May 25, 2018Verified
Travis was AWESOME! He came the same day requested and was very professional and quick! He even went back out to get a part I needed to get my computer and dual monitors up and running for work the next day. I 100% recommend him and will be calling him again and again when needed.Oct 29, 2019Verified
Very helpful and repairs were done properly. Thank youMar 23, 2018VerifiedUltra Tech Services's reply
I'm glad we got done! If you need any other assistance, please let me know!
Great experience. Easy to work with, explained everything fully and didn't do any work without approval. I would definitely hire again and will use Ultra Tech for any future tech repairs I need.Apr 9, 2018Verified
Travis was excellent. I felt so helpless about getting my laptop set up and he came in and boom it was all set up. Will definitely refer everyone I know to Ultra Tech Services.Oct 23, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?My pricing is simple. If you are willing to come to me, it is $60/hr in 30 minutes increments. If I have to go on-site, it is $80/hr with 30 minute increments. Depending on the distance (outside of the Richmond/Chester area), there may be an extra travel fee. These prices DO NOT include parts. For example, if you need a screen replaced on a laptop, you will be responsible for that screen. I will assist in getting the appropriate screen with the best value. The prices include the services, tools, and travel time (if applicable). I will also fully explain in detail what I did with the customer's equipment.
- What is your typical process for working with a new customer?I will also fully explain in detail what I plan on doing. I will not use jargon, because I know that will only throw people off. Picture a lawyer using words like "Prima Facie" or "Habeas Corpus." All you want to know is what is being done with your equipment. We will plan a time and date, and I can drive to the customer, or the customer can come to my home.
- What education and/or training do you have that relates to your work?I have three CompTIA certifications, as well as a bachelor's in computer science. I am also a Cisco Certified Network Associate (CCNA) in routing and switching. If you have servers that need to be maintained, rest assured as I am also certified in Windows Server 2016 from Microsoft.