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About
Maid Collective LLC is a top-rated cleaning service provider serving Richmond, VA and the surrounding areas. We offer online booking, instant pricing, no complicated options, no contracts, no crazy up-sells, or unexpected charges. At Maid Collective, we understand that a clean home is essential to your well-being and happiness. That's why we're dedicated to providing exceptional cleaning services that are tailored to your unique needs. Our team of experienced, background-checked, and insured cleaning professionals use the latest technology and cleaning techniques to ensure your home looks its best. We love what we do because it goes beyond a simple home cleaning. We look forward to cleaning your home as our own, paying attention to every little detail. Whether you need one-time, weekly, bi-weekly, or monthly cleaning services, we're here to make your life easier. With our "Happiness Guarantee" we ensure exceptional service that meets your expectations every single time or we'll come back within 24 hours and make it right. Book with us today and experience the Maid Collective difference!
Overview
Hired 3 times
Background checked
10 employees
4 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Credit card.
Services offered
Cleaning type
Standard cleaning
Vacation rental cleaning
Extra services
Interior window cleaning
Fridge cleaning
Oven cleaning
Laundry
Pets
Houses with pets
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and punctuality.
Very good 4.5
8 reviews
5
88%
4
0%
3
0%
2
0%
1
12%
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Read reviews that mention:
Terry H.
Jan 23, 2023
Maid Collective shows up on time ready to work, cleaning in a way that I can’t anymore. They pay attention to all the details and don’t mess around but are very friendly and kind to my fur babies. I highly recommend this company.
April H.
Jan 23, 2023
I am so glad I came upon this gem of a cleaning service. I recently moved to the area for work and needed to find a service asap to help me maintain my new condo. I swear my floors are so clean, dropped a piece of pepperoni from my pizza and felt comfortable picking it up and eating it from the floor. The estimate was accurate, the tram was prompt and very friendly. I’ve been singing their praises to my friends and co-workers.
Lovely M.
Mar 10, 2023
This is my go-to for cleaning services. I love the ease of booking (sometimes same-day), ability to pay online, and money-back guarantee. I'm also always satisfied with the cleaning crew and their attention to detail. After so many negative experiences with other companies, I will never stray from Maid Collective.
Brandon B.
Feb 10, 2023
I love this company! Convenience, Cleaning, Price, and Professionalism sums up my experience since using Maid Collective. They did a fantastic job. I would give 10 ⭐️ ‘s if I could. I plan to continue using their services. Thank you!
Kelly J.
Mar 7, 2023
I would like to start off by saying that your personnel arrived on time and presented themselves in a courteous and professional manner. Your service personnel Inquired as to any special emphasis and immediately went to work. I found them to be diligent and hardworking. Thank you for your services. Your personnel performed their work professionally and courteous.
Credentials
Background Check
Shanna Burnett
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have flat rate pricing based on the type of cleaning, number of bedrooms/bathrooms and any extras you'd like to add. For our Thumbtack customers, we offer a percentage off your initial cleaning and additional discounts for recurring services.
What is your typical process for working with a new customer?
We go above and beyond to meet our customer's expectations and do the job right the first time. If our finished process does not meet your expectations, we offer a free re-clean as part of our "Happiness Guarantee".
What education and/or training do you have that relates to your work?
All of our professional cleaners are trained, insured, and back ground checked.
