If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
My name is Vitalii, although you may refer to me as Alex. I have spent the past years in America, having accumulated over a decade of experience in appliance repair back in Ukraine. During the last 4 years, I have been employed by a company, during which time I successfully repaired hundreds of appliances. I am currently operating as an independent technician, and I am offering my services at a considerably lower rate, approximately 40% less. This pricing strategy is aimed at building my client base and garnering reviews. As a sole proprietor, I am deeply committed to ensuring customer satisfaction.
Overview
Current Top Pro
Hired 594 times
57 similar jobs done near you
Background checked
1 employee
11 years in business
Business hours
Sun8:00 am - 8:00 pmMon8:00 am - 8:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
Services offered
Appliance type
Property type
Residential
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
370 reviews
5
98%
4
1%
3
1%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Samantha S.
Jun 26, 2026
•
Hired on Thumbtack
Alex was phenomenal! He responded right away, offered to come out the next day, asked questions prior to coming to make sure he was fully prepared, and was very reasonably priced! We will be hiring him again in the future for any repairs on our appliances!
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Rebecca N.
Aug 1, 2026
•
Hired on Thumbtack
Alex was able to come and fix my washer within an hour of me putting in a request! He was very knowledgeable about my machine and fixed it in no time.
Details: Washer or dryer • GE • Residential
Appliance Repair or Maintenance
Mary H.
Jul 7, 2026
•
Hired on Thumbtack
Alex was a delight! Prompt, professional, knowledgeable and goes the extra mile to help you save money. His knowledge of appliances is helpful in knowing next steps to alleviate future issues. I will certainly call on him again and again.
Details: Washer or dryer • Whirlpool • Residential
Appliance Repair or Maintenance
Jinu P.
Aug 8, 2026
•
Hired on Thumbtack
Alex was quick to accommodate our schedule. He easily diagnosed the problem w our LG washer, ordered the part and came by on the weekend to install it. He was professional, punctual and cleaned up after himself. He also wore shoe covers which I really appreciated! I would highly recommend him. It’s always a challenge to find someone for small jobs! I will call him again for sure!
Details: Washer or dryer • LG • Residential
Appliance Repair or Maintenance
Jon M.
Aug 12, 2026
•
Hired on Thumbtack
Alex was great. Was faced with a strange issue with my washing machine and handled it with professionalism and concern. Kept in touch to make sure everything was working properly. Also, a very interesting person to talk to. Would use him again!
Details: Washer or dryer • GE • Residential
Appliance Repair or Maintenance
Credentials
Background Check
Vitalii Mazur
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My diagnostic fee is $80 per appliance, and this amount is fully applied toward the final repair labor cost if you move forward with the repair.
After diagnosing the issue, I’ll provide a clear quote for the total labor cost and any parts needed before any work is performed. No surprises.
labor cost starting $156+ parts cost
I proudly offer 10–20% labor discounts for military members and seniors. Please let me know if you qualify, and I’ll be happy to apply the discount.
What is your typical process for working with a new customer?
diagnostic is important to save money and not dispose of appliance, if its repairable and unit is build better than newer units.
What education and/or training do you have that relates to your work?
Lg washer troubleshooting Kyiv 2018
Heat pump troubleshooting-Jonstone Supply Richmond VA 2022
Epa certification 608 Chesterfield training center 2023
HVAC1 Training School Chesterfield, VA 2022
HVAC2 Training School Chesterfield, VA 2022
HVAC3Training School Chesterfield, VA 2023
