What should the customer know about your pricing (e.g., discounts, fees)?
Pricing needs to be discussed due to the large number of document sources and services provided.
What education and/or training do you have that relates to your work?
I use the Internet and Wikipedia when researching related topics. There aren't too many resources available because this is unique cutting-edge technology.
How did you get started doing this type of work?
I've always wanted to find a way for a computer to understand English and be able to eliminate useless information to find the gems that are important. Being able to handle imperfect content is the first step.
What types of customers have you worked with?
Very large business and educational websites.
Product and service documentation sets.
Documentation containing complex terminology.
Large books and newsletter sets.
Identify what topics are trending in blogs and user forums.
Describe a recent project you are fond of. How long did it take?
I just created a content index for 22 newsletter volumes.
My client said: "I don't know how you did this, but you just saved me a ton of work!" It was a comprehension index that included all the keyword topic phrases within the content.