FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
When it comes to pricing, transparency and fairness are our priorities. We have a four-hour minimum of $260, which helps cover essential operating expenses such as fuel, travel time, and wrap-up time—especially if we’re transitioning between job sites. Beyond that, we want our clients to feel confident and secure in the agreements we make. Once we provide a price for a job and you approve it, that price will never change. We stand by our word and deliver quality workmanship every time, whether we’re earning a strong profit or simply breaking even—your satisfaction and trust always come first.
- What is your typical process for working with a new customer?
Our process with new customers is designed to be clear, comfortable, and dependable from start to finish. We begin by discussing your needs in detail, asking the right questions to fully understand the scope of the work. From there, we provide transparent pricing, explain our recommendations, and outline what you can expect throughout the project. Building trust and rapport is a priority for us—we communicate openly, show up when we say we will, and make sure you feel confident in every step we take. Once everything is agreed on, we get to work with professionalism, respect, and a commitment to delivering high-quality results.
- What education and/or training do you have that relates to your work?
Our team brings over 30 years of combined experience across all phases of construction. This includes hands-on training in carpentry, home repairs, remodeling, maintenance, and general contracting practices. Throughout the years, we’ve worked on a wide range of residential and commercial projects, allowing us to develop strong technical skills, problem-solving abilities, and a deep understanding of industry standards. Our experience is the foundation of the quality, reliability, and craftsmanship we deliver to every client.