FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing reflects professional craftsmanship, proper prep work, and high-quality materials that ensure a lasting finish. We provide clear, written estimates with no hidden fees. Every project is priced based on scope, surface condition, and finish level. We’re not the cheapest option, but clients choose us for clean work, reliability, and results that hold up over time. We occasionally offer scheduling flexibility discounts for projects that fit into our calendar.
- What is your typical process for working with a new customer?
We start with a conversation to understand your goals, timeline, and budget. From there we schedule an on-site estimate where we review surfaces, colors, and any repairs needed. You’ll receive a clear written proposal outlining scope and expectations. Once approved, we schedule the work, protect your home carefully, complete the project with attention to detail, and do a final walkthrough to ensure satisfaction. Communication and cleanliness are priorities throughout the process.
- What education and/or training do you have that relates to your work?
Our founder and lead project manager, James Strohmeyer, has over 30 years of hands-on experience in decorative painting and high-end finishes. His background includes Venetian plaster, faux finishes, and specialty applications that require both artistic and technical skill. This experience carries into our standard painting work through strong prep methods, product knowledge, and an eye for detail that many contractors simply don’t have.