FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We offer highly competitive pricing across our full range of products. Our proprietary CoolVu films are proudly manufactured in the USA, and we also carry trusted brands like 3M, Llumar, and Solyx to meet your specific needs. In addition, we specialize in security films and are a certified Impact Security Dealer.
- What advice would you give a customer looking to hire a provider in your area of work?
Ask your provider about their warranty. At CoolVu, we offer one of the strongest warranties in the industry—residential installations are backed by a full lifetime warranty, while commercial projects are covered for up to 15 years.
- What questions should customers think through before talking to professionals about their project?
What is your primary goal? (Privacy, heat reduction, UV protection, glare control, safety, or aesthetics?) Which windows or glass surfaces are you looking to treat? (Interior or exterior, size, quantity, location) Do you have a specific look or finish in mind? (Frosted, mirrored, clear, decorative, etc.) Is there existing film that needs to be removed first? Do you have a preferred timeline or deadline for completion? Thinking through these questions helps ensure we recommend the best product for your needs and provide an accurate, efficient quote.