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Caesar got my carpets looking like new again. He was very prompt and professional in his communications. The price he offered was very reasonable. I will definitely do business with DMP cleaning services again in the future. Also, I would high recommend DMP to anyone looking for carpet cleaning services.Mar 24, 2020Verified
If I could give more than 5 stars, I would!!! I contacted DMP after a previous contractor did a crappy job. DMP was more than accommodating as far as scheduling the job and timing. Even the price couldn't be beat! Unfortunately, I was not able to have my job completed due to a situation on my end but the work they did complete was way above my expectations. They were prompt, friendly, professional and completely understanding of my situation. I would definitely contact them in the future for any of my carpet cleaning or house cleaning needs! Thank you DMP!!Mar 26, 2020Verified
I have used DMP raining services for two separate services. The first time they came and cleaned our carpets and upholstery and did an excellent job with stain removal. The second time was for cleaning services. I have tried several other companies over the past year and they are the best. I'm extremely particular about the floors and bathrooms and they did a phenomenal job. My house smells so fresh and clean. I will definitely have them back for monthly cleaning service.Sep 18, 2019Verified
Cesar was incredibly professional throughout my experience working with him. When communicating over the phone he was polite and responsive. Cesar did a great job cleaning the upstairs carpet in my home and was able to remove many stains. Highly recommend!Feb 24, 2020Verified
Two guys showed up early to clean the carpets, did a fantastic job, and charged a reasonable rate. Highly recommended!!!!Nov 29, 2019Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We believe our prices are way under the price of the competition. We do not want to compete with others Pro, We truly want to make money, but the most important thing is to meet new customers. One happy customer can bring us many more new customer through a referrals . The best way to make a customer happy is: 1) good price. 2) Good customer Services, 3) Always being Professional.
- What is your typical process for working with a new customer?I like to show a really good impression to them, make them feel really comfortable with me bein at their house. I like to ask him for the rooms the would like to clean, and If there are some concerns that they would like to point.
- What education and/or training do you have that relates to your work?I used to work in two of the most important carpet clean companies; such Service Master and Stanley Steemer. I received many trainings in this companies. In my opinion the most important one which is Good Customer service.