The Home Doctor

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Existing window removal needed

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Responds in about 3 hours

Review Summary

Good 3.7

(71 reviews)

Customers say this pro offers excellent services and provides quick responses. Some customers report issues with pricing transparency and scheduling. Others praise the pro's professionalism and ability to handle various projects.

AI-generated summary of customer reviews

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Introduction

At The Home Doctor, we go beyond exterior improvements – we protect the health of your home. As a locally owned and operated business, our mission is simple: to provide you, our valued homeowner, with superior products and personalized service. Big Savings: 6/1/24 to 8/31/24 – 50% OFF Low-E Windows and Roofing TERMS AND CONDITIONS: This coupon applies to Fortis windows with TripleSilverLoE and GAF HDZ or UHDZ shingles with Low-E ThermaSheet underlayment. Valid for new contracts only, cannot be combined with other offers, valid on initial visit only, and has no cash value. Expires August 31st, 2024.

Overview

Hired 200 times

Serves Falls Church, VA

Background checked

Verified business

License verified

40 employees

11 years in business

Payment methods

This pro accepts payments via Cash, Check, Credit card, PayPal, Square cash app, and Venmo.

Social media

Facebook, Instagram

Featured Projects

202 photos

GAF TIMBERLINE HDZ SG CHARCOAL
Roof Installation or Replacement

Specialties

Window type

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Reviews

Good 3.7

71 reviews

5

52%

4

14%

3

9%

2

7%

1

18%

Read reviews that mention:

Sean R.

May 25, 2024

·

Hired on Thumbtack

I hired them through Thumbtack. They were phenomenal. Daniella was an exceptional, down to business kind of saleswoman. She gave me the information I needed to know, and didn't drag out the sales pitch. She let me talk through it with my wife after she left, and reach back out to finalize the deal. The installation was smooth, and the small things that went wrong, (forgot a screen, small Crack in one of the windows panes) were corrected very quickly. No complaints at all with them, THD was fantastic.

Details: Double hung (slides up and down) • Residential

Window Installation

Meg M.

Dec 21, 2017

·

Hired on Thumbtack

The installation went very well and the windows are well insulated and of good quality/value. A team of 5 did the install - never left my house, except for lunch, and were done by 3:30pm. I would ABSOLUTELY recommend the Home Doctor for a window install.

Window Installation

Zaneta T.

Mar 10, 2023

·

Hired on Thumbtack

I like that I was able to somewhat negoiate the price for my gutter and window installation. I however am very disappointed that I was not told that the company that is doing my windows is the same company that is doing the fascia for my gutter replacement. I was aware when I hired Home Doctor that I would have to wait at least 8 weeks for the window replacement but I was told that I could get the gutters done in 2 to about 4 weeks. After expressing my concerns that I needed the gutters done first and ASAP because I am experiencing water damage, I was told that they would see if there was anything that could be done as a temporary solution because of the bad gutters. That was two weeks ago and I haven't heard anything yet.

Details: Replace old gutters with new gutters • 1,000 - 2,000 sq ft • Two-story building • Residential • I would like to discuss with the professional

Gutter Installation or Replacement

Geoffrey T.

Feb 4, 2020

·

Hired on Thumbtack

Great initial meeting, discussed different window options. Helpful followup as well. Work not complete yet, but process moving forward!

Details: 1 window • Double hung (slides up and down) • Residential

The Home Doctor's reply

The Home Doctor's reply It's great we had the chance to help, Geoffrey! Just let us know if we can be of assistance in the future.

Window Installation

Charles B.

Feb 3, 2020

·

Hired on Thumbtack

Home Doctor installed a sliding glass door for me and I must say I was very happy with the end product. I did have a couple concerns immediately after the install but they didn’t let 24 hours go by before they addressed them all. Very pleased and will def use again for future projects !

Details: Exterior door (e.g. front door, patio door) • 1 door • Sliding glass • As recommended by professional • Yes, the new door replaces an existing door • No, I would like the pro's help in purchasing the door • Paint or stain the door • Install locks or hardware • Waterproofing • Weatherproofing (block drafts) • Home

The Home Doctor's reply

Thank you Charles. I appreciate you giving our team the opportunity to help out with your home, and I'm grateful to see that we were able to earn your support. Just let us know if we can be of assistance in the future.

Door Installation

Credentials

License

License Type: HIC – Contractor – Home Improvement (VA)

License verified on 1/31/2024

License

License Type: Home Improvement Contractor (MD)

License verified on 1/31/2024

Business Verified

The Home Doctor verified

Background Check

Tinetta Buard

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
With so many different options, styles, sizes, brands, colors, etc. - pricing can easily get confusing in our industry but we make it simple and easy to understand.
What is your typical process for working with a new customer?
We start with a quick, free, no-hassle quote good for 1 year. This process takes 30-60mins. We want to figure out what you need. When you are ready we schedule the work. Most jobs take just 1 day.
What education and/or training do you have that relates to your work?
We are always continuing our education. In order to bring you the best experience and products necessary we research tirelessly into new technologies and methods to save you time, money, and to make sure our customers stay satisfied for years to come.