FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
-We have a starting price for each of our cleaning services: Standard ($90) | Deep Clean ($125) | Move-In/Move-Out Cleaning ($150). -We offer a $20 discount for individuals or anyone living in the home who are active in the military, a veteran, single parent or disabled. -We provide clients with a Radiant Cleaning Discount coupon of 20% off for those who leave us a review on Google, our website, or any other platforms. We also provide a 25% off coupon for those who refer us to another client!
- What is your typical process for working with a new customer?
After a new client has received a quote for a cleaning service, I always direct them to our website to fill out the "New Client Form". This helps us obtain all necessary information. Then they are able to book the service. When we arrive at the client's home, we like to tour the residence to get a feel for the space and where we should start (if the client does not have a preference). Once we are completed with the cleaning, we ask if they would like to take a look around and see if there is anything we missed. Otherwise, we ask them to let us know of any issues and we will return to make it right.
- What education and/or training do you have that relates to your work?
I have cleaned homes for about 7 years. I have worked with 3 different companies and I have gained a lot of knowledge from each one. I worked along side my boss who had a very reputable cleaning business. I also cleaned with other employees, as well as alone.