Sr. Mac Specialist Engineer

Introduction: I have over 15 years of experience in supporting, integrating, installing, and maintaining hardware and software for a full line of Microsoft PC and Apple Macintosh hardware and software to improve performance and increase security. I have over 15 years of experience in lead, project, product, process, data analysis, IT planning, software/application deployment, IT/IS implementation, maintenance, support, policy, procedure, change request, time, budget, team, vendor, IT systems security, and resource management. I'm also experienced in information security software solutions and consulting, identity and fraudulent theft prevention, public/private key encryption administration for DOD, technical sales/pre-sales consulting, solutions architect, vendor management, affiliate tracking, web analytics, digital rights management, and e-marketing. I have the ability to effectively manage multiple tasks, short deadlines, competing priorities, maintain sound relationships with customers, stakeholders, and other mission partners to meet tactical and strategic goals. I was regarded as highly consistent for technical knowledge, productivity, and issues resolution. I have a solid knowledge resolving a wide variety of hardware and software issues including desktops, servers, routers, and switches and the ability to analyze script content and shell scripting. I'm organized and a take-charge professional with exceptional follow-through abilities and detail-orientation. I'm able to identify and resolve issues to successful conclusions within the required time constraints. I have strong communication and liaison skills, and a proven ability to interface effectively with team members, management, users, and people of all ages and multicultural backgrounds.