FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We provide transparent, competitive pricing with no hidden fees. Every estimate is tailored to the scope of work, whether it’s flooring installation or cleaning services. Realtors, property managers, and repeat clients often receive preferred pricing for ongoing projects.
- What is your typical process for working with a new customer?
We start with a consultation to understand your project goals and timeline. From there, we provide a clear estimate, outline the steps, and schedule the work. Throughout the project, we maintain open communication and provide updates until completion.
- What education and/or training do you have that relates to your work?
Our team is licensed, insured, OSHA 30 certified, and CPR certified. We also have extensive hands-on training in hardwood, laminate, LVT, ceramic tile, carpet tile, vapor barriers, underlayment, and backsplash installation.