FAQs
- What is your typical process for working with a new customer?
We start with a conversation to understand the scope of the bed bug issue and determine the best treatment option. Every job begins with a thorough inspection to confirm bed bug activity and identify affected areas. We then recommend either heat treatment, Aprehend®, or a hybrid approach based on the situation. Most treatments can be completed in one day, and we provide clear prep and post-treatment guidance to ensure success.
- What education and/or training do you have that relates to your work?
Our team is licensed in Virginia and trained specifically in bed bug identification, behavior, and elimination techniques. We specialize in professional heat treatment systems and bed bug-specific products like Aprehend®. By focusing exclusively on bed bugs, our experience and training go deeper than general pest control providers.
- How did you get started doing this type of work?
We started Richmond Bed Bug Experts after seeing too many infestations mishandled by spray-only or general pest control approaches. Our goal was to create a company focused entirely on bed bug eradication using proven, effective methods that actually solve the problem.