FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Service Calls are typically $185 but are waived if hired. Estimates are always free. Discounts Offered: Military and First Responders get 10% Off Seniors 65 and Older get 10% Off
- What is your typical process for working with a new customer?
t Crimson HVAC, we make working with new customers simple, transparent, and efficient. Our goal is to understand your needs and provide tailored HVAC solutions for your home or business. Here’s our typical process: 1. Initial Consultation We listen to your concerns about heating, cooling, or air quality and schedule a convenient in-person or virtual consultation based on your needs. 2. On-Site Assessment If necessary, a certified HVAC technician will visit your property to evaluate your system, take measurements, and discuss your preferences and goals to recommend the best solution. 3. Customized Recommendations & Estimate We’ll provide a clear, detailed recommendation and a transparent, written estimate with all costs outlined. We’re also happy to discuss financing options if needed. 4. Approval & Scheduling Once you approve the estimate, we’ll schedule the work at a time that works for you. Our team arrives on time, ready to minimize any disruption to your day. 5. Installation or Service Our licensed technicians complete the installation or service professionally, safely, and in line with all local codes and manufacturer guidelines. 6. Post-Service Follow-Up We’ll check in after installation or service to ensure everything is functioning as expected. We also offer maintenance plans to keep your system performing at its best. 7. Ongoing Support We’re here for you whenever you need repairs, maintenance, or advice. At Crimson HVAC, we value long-lasting customer relationships and expert support.
- What types of customers have you worked with?
At Crimson HVAC, we work with a wide range of clients, including residential homeowners and local businesses. We’re committed to delivering personalized HVAC solutions that meet the unique needs of each client, whether it's ensuring a comfortable home environment or providing efficient, reliable climate control for business operations.