If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Hi, welcome to New Appearance Cleaning Services! The business was started in 2022. We take pride in our cleaning, and the company is family-owned and locally operated. We service office buildings, medical offices, apartment buildings, daycares, banks, car dealerships, and many other businesses of all sizes, ranging from small to extra-large, in Richmond, VA. We travel anywhere, up to 30 miles out, and we are licensed and insured.
ENJOY 30% OFF THE FIRST MONTH OF CLEANING!
✨ Professional Cleaning Services
🏢 Commercial Cleaning
🫂 locally-Owned
🌟 Serving Richmond
📅 Book your Cleaning Today!
Overview
Hired 8 times
Serves Henrico, VA
Background checked
4 employees
4 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Services offered
Property type
Frequency of services
One time cleaning
Multiple per week
Weekly
Biweekly
Projects and media
Projects and media
Reviews
Customers rated this pro highly for value, professionalism, and work quality.
Exceptional 5.0
15 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Darren D.
Aug 21, 2023
•
Hired on Thumbtack
Using this service for the first time, and I could not be happier with the exceptional results. Proprietor was super friendly and courteous, and the cost was more reasonable than I've seen anywhere else without sacrificing quality. Definitely 5 star service! I highly recommend this service for your cleaning needs.
Details: 1 bedroom • 1 bathroom • Deep cleaning • Fridge cleaning • No pets in home • Just once
House Cleaning
Iris C.
Jan 5, 2026
•
From Google
Very clean Mondays and Fridays at Carters Woods Thank you
New Appearance Cleaning Services's reply
Thank you so much Iris I’m glad that we can make your apartment community clean!
Israel F.
Feb 4, 2025
•
From Google
NACS is does an AWESOME Job!! The prices are competitive, they are dependable and reliable. I've used them over a year and the management is on top of any issue or adjustments (schedule changes, adding or removing services, emergency apartment turn cleans and more). Overall you will get more than what you pay for.
New Appearance Cleaning Services's reply
Thank you!
Queen N.
Oct 14, 2023
•
From Google
Ive been using these services for about a year now at my office building and I couldnt be more happier, staff is always on time and professional. Each morning I come in after cleaning Its always done to a way that I like it. Would highly recommend.
New Appearance Cleaning Services's reply
Thank you very much for this feedback. We really appreciate your business glad that we can help
Alethia T.
Jan 19, 2024
•
From Google
Dee cleans my salon twice a week and does an amazing job. She is very punctual and professional. She also communicates well with me one on one.
New Appearance Cleaning Services's reply
Thank you very much for your feedback Alethia I'm glad that you are enjoying these services and I'm happy that we are able to help!
Credentials
Background Check
Daneisha Nelson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Prices vary depending on the scope of work and square footage.
Now offering 30% off the first month of cleaning!
What is your typical process for working with a new customer?
We first schedule an in-person walk-through of the building. At that time, we will discuss what needs to be cleaned, as well as the specific days and times. A quote is established, and a service agreement will need to be signed before work.
What education and/or training do you have that relates to your work?
Safe chemical handling course.
Physical cleaning class and safety.
Continuing to stay educated with cleaning books, videos, and new/ improved cleaning equipment.
