If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Plumbers “R” Us is a family owned & operated business with over 25 years of experience. Located in Richmond, Virginia. We are Licensed, Insured & Bonded. Voted BEST plumber on Next door! Voted Top 3 Best of Richmond. We are also BBB Accredited & Members of Chamber of Commerce. Our technicians all go through an extensive Background and Drug screening before being hired. We are a dependable, reliable, trustworthy company that you can trust!
Our Lead technician is a Master Plumber, Master Gas & Back-flo Certified. As a company, we also hold a Contractor License.
We specialize in ALL Plumbing and ALL GAS needs- We can even take care of your Back Flow issues. We guarantee ALL of our work, & use only the best in products for a fraction of the price.
**We offer 24/7 Emergency On Call Service**
**Closed Most Major Holidays!**
**Ask about our Service Partner Plan and $ave!**
We are PPE compliant. 😷
We also wear Protective Shoe Coverings and Gloves 🧤 when ever possible.
Plumbers R Us provides a 10% discount to ALL New Customers, Seniors, Military, Vets and First Responders. (Must mention this at time of Booking).
Our number one priority is our customer!
We look forward to servicing your home!
Overview
Hired 249 times
Serves Henrico, VA
Background checked
License verified
5 employees
5 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for responsiveness, professionalism, and work quality.
Very good 4.5
114 reviews
5
82%
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5%
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4%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Elike T.
4 weeks ago
•
Hired on Thumbtack
Plumbers r us was very quick to respond to my inquiry. They came out the next day, provided an estimate, scheduled the work and came in and completed it the following week. They were very informative and professional. I would use them again.
Toilet Installation or Replacement
Lindsey C.
Jun 14, 2026
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Hired on Thumbtack
I got my waterheater replaced with them. Within 20 minutes of submitting the request for a quote I got a call from Maria. She walked me through finding the information pannel and was able to give me a quote. I booked them and they showed up on time. Great communication about arrival time and what to expect. They were professional, courteous and efficient. Pricing was transparent and straightforward. Found my plumbers for this house.
Details: Installation or replacement • Other heater issue • Electric tank • Other room • House • Renter, with owner's permission to do this job
Water Heater Repair or Maintenance
Fedna D.
Oct 24, 2025
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Hired on Thumbtack
We contacted this company for multiple projects and Plumbers R Us was able to complete all the projects within our time frame. They went above and beyond and we feel very happy with choosing them for our plumbing needs.
Details: No, I do not need to replace a sink • Dropin sink • 1 sink • 1 faucet • House
Sink or Faucet Installation or Replacement
Adrienne P.
Oct 31, 2025
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Hired on Thumbtack
Quick and Excellent service provided to address a toilet leak. You also do not have to be bothered with toilet purchases as the owners provided such. Overall great service
Details: Yes, repair is urgent • Only one drain has issues • Leaking (problem area known) • House
Plumbing Drain Repair
Stephen Y.
Jun 4, 2024
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Hired on Thumbtack
The plumber gave me a quote quickly and they were able to do the work the same day, which was really nice. He installed a hose bib for me which involved going under the house as well. Work was excellent. I recommend him.
Details: 1 sink • One handle controls both hot and cold water • 1 faucet • A month ago or longer
Sink or Faucet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $79.00 diagnostic fee. We do not charge per hour. If you are more than 30 miles from our location, then we charge a diagnostic fee of $99.
What is your typical process for working with a new customer?
Always be on time, clean up after your work, be friendly and knowledgeable when answering questions. If you do hire us, please keep in mind we do not quote any jobs over the phone. We like to quote on site, the reason being is because if something else needs done, we need to be sure we are not misquoting any jobs.
What education and/or training do you have that relates to your work?
Licensed Master Plumber
Licensed Master Gas Fitter
Certified in Backflow Prevention
Contractors License
