Plumbers “R” Us LLC.

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Introduction

Plumbers “R” Us is a family owned & operated business with over 25 years of experience. Located in Richmond, Virginia. We are Licensed, Insured & Bonded. Voted BEST plumber on Next door! Voted Top 3 Best of Richmond. We are also BBB Accredited & Members of Chamber of Commerce. Our technicians all go through an extensive Background and Drug screening before being hired. We are a dependable, reliable, trustworthy company that you can trust! Our Lead technician is a Master Plumber, Master Gas & Back-flow Certified. As a company, we also hold a Contractor License. We specialize in ALL Plumbing and ALL GAS needs- We can even take care of your Back Flow issues. We guarantee ALL of our work, & use only the best in products for a fraction of the price. **We offer 24/7 Emergency On Call Service** **Closed Most Major Holidays!** **Ask about our Service Partner Plan and $ave!** We are PPE compliant. 😷 We also wear Protective Shoe Coverings and Gloves 🧤 when ever possible. Plumbers R Us provides a 10% discount to ALL New Customers, Seniors, Military, Vets and First Responders. (Must mention this at time of Booking). Our number one priority is our customer! We look forward to servicing your home!

Overview

Hired 232 times

Background checked

License verified

10 employees

4 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Reviews

Customers rated this pro highly for responsiveness, work quality, and professionalism.

Very good 4.5

109 reviews

5

82%

4

5%

3

4%

2

1%

1

8%

Read reviews that mention:

Stephen Y.

Jun 4, 2024

·

Hired on Thumbtack

Details: 1 sink • One handle controls both hot and cold water • 1 faucet • A month ago or longer

Sink or Faucet Repair

Markus S.

Dec 12, 2023

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Hired on Thumbtack

The contractor responded to my project post within an hour and was able to come the same day to get the job done to our satisfaction.

Details: 2 toilets • Municipal water (most common) • House

Toilet Repair

Lane S.

Jul 13, 2022

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Hired on Thumbtack

Details: 2 toilets • Toilet won't flush • Municipal water (most common) • Townhouse

Plumbers “R” Us LLC.'s reply

Toilet Repair

Michael a.

Jun 27, 2022

·

Hired on Thumbtack

Details: Yes, the location has an existing heater • Gas tank (standard) • Kitchen • House

Plumbers “R” Us LLC.'s reply

Water Heater Installation or Replacement

Susan D.

Jun 22, 2022

·

Hired on Thumbtack

Very responsive. Arrived earlier than expected. Within 2 hours of the request for service. Fixed 1 issue immediately. Ordering parts for the 2nd issue. Scheduled a return visit to install. Really nice people. Very impressed.

Details: Existing plumbing problem • Home

Plumbers “R” Us LLC.'s reply

Thank you so much for your 5 star review. Greatly appreciated.

Plumbing Inspection

Credentials

License

License Type: PLB – Specialty Contractor – Plumbing (VA)

License verified on 12/2/2023

License

License Type: Contractor (VA)

License verified on 4/13/2025

Background Check

Nino Panzarella

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We charge a $79.00 diagnostic fee. We do not charge per hour. If you are more than 30 miles from our location, then we charge a diagnostic fee of $99.
What is your typical process for working with a new customer?
Always be on time, clean up after your work, be friendly and knowledgeable when answering questions. If you do hire us, please keep in mind we do not quote any jobs over the phone. We like to quote on site, the reason being is because if something else needs done, we need to be sure we are not misquoting any jobs.
What education and/or training do you have that relates to your work?
Licensed Master Plumber Licensed Master Gas Fitter Certified in Backflow Prevention Contractors License