MaidPro Richmond-Henrico

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Introduction: There are plenty of reasons to choose, and love, MaidPro. Maybe it’s because we work with you to build a cleaning plan tailored to your needs and budget. Or maybe it's because our cleaning PROs are not only expertly trained to provide the highest quality clean, but they’re pretty great people, too. It could be because we allow you to choose when and how often we clean so that we fit perfectly into your life and schedule. No matter the reason, at the end of the day, cleaning is our passion and it’s what we bring to each and every home we touch. Here at MaidPro Richmond-Henrico, we strive to deliver the best total customer care package in RVA, offering all of our clients VIP treatment regardless of their budget and frequency of service. We are especially proud to stand behind MaidPro's 49-Point Checklist and are committed to improving the lives of every client with every clean. Every client has a different standard of what they consider to be clean and we enjoy exceeding those standards.

Overview

Hired 31 times

Background checked

25 employees

8 years in business

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2018

2017

Featured Projects

11 photos

Specialties

Property type

,

Credentials

Background Check

Jeffery Hanlon

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing structure is ultimately based on the number of labor hours we expect to clean the home combined with the expected frequency of the clean. This is why we can adjust the quote to match your budget. If you'll tell us how much you want to spend, we can tell you how much time that gives us and come up with a priority or rotational cleaning schedule to meet your needs.
What is your typical process for working with a new customer?
We want to communicate in a way that is most comfortable for you. For the Thumbtack community, we usually start with a quote directly in Thumbtack and then move to a phone call to complete the setup of your service and go over some details about your home. We'll agree on an arrival window on your preferred cleaning day, and the day after your clean, we'll follow-up with a phone call to make sure everything went OK. We always offer a re-clean guarantee and would be happy to come back out and touch up areas of concern for free if you give us the opportunity.
What education and/or training do you have that relates to your work?
Our MaidPro University is an intensive week-long preparation for in-home cleaning. Built on 25 years of experience, this training program covers everything from safety in the home to getting rid of hard water stains. The owners of MaidPro Richmond-Henrico also have decades of experience in the customer service industry.