FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We believe in transparent, straightforward pricing with no hidden fees. Whether you need home repairs, professional sanitation, commercial cleaning, or residential turnover services, we offer one-time, recurring, subscription, and customized service options to fit your needs. Many services feature online pricing, while larger or specialized projects receive personalized quotes. Our goal is to provide professional, high-quality service at a fair and predictable price.
- What is your typical process for working with a new customer?
Our goal is to make the process simple from start to finish. We begin by learning about your project, property, or maintenance needs and gathering any relevant details or photos. When needed, we'll schedule an on-site walkthrough to better understand the scope of work. From there, we provide a clear quote, confirm scheduling, and complete the service with attention to detail and open communication. Before we leave, we ensure the work meets your expectations and discuss any ongoing maintenance or recurring service options that may benefit your property.
- What education and/or training do you have that relates to your work?
Employees have professional training and certifications that support both our sanitation and property services. With a dental assistant background, we hold OSHA Bloodborne Pathogens, CPR, and X-Ray certifications and have experience with cross-contamination awareness, HIPAA policies, and clinical workflows in general dentistry, pediatrics, hygiene, periodontics, endodontics, prosthodontics, and orthodontics. This background is especially valuable when servicing dental and medical offices. We also hold a Virginia Producer License for Life, Health, and Annuities, reflecting our commitment to professionalism and continuing education.