If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
We specialize in being water experts. The Kinetico product has been invented and proudly made in the USA (Newberry, OH) since 1970. Our equipment is the only one that does not use electricity to control cleanings or regeneration cycles, rather it uses the power of water pressure and flow to deliver reliably perfect water 24/7. We have drinking water systems as well as whole-house equipment, and are the only professional water treatment choice in the greater Richmond area for The Home Depot, so we can offer financing as low as no-money-down and up to 2 years of zero-interest. Reach out to us when you want expertise, not sales pressure.
Overview
Hired 3 times
Serves Henrico, VA
Background checked
10 employees
39 years in business
Business hours
This pro hasn't listed their business hours.
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Customers rated this pro highly for work quality, professionalism, and value.
Exceptional 5.0
39 reviews
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Omar H.
Apr 20, 2023
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Hired on Thumbtack
Phenomenal experience with this company. Highly, highly recommend them if you need any water filtration work done. Thank you guys!
Details: Installation or replacement • Water conditioner • No problem; just need maintenance • House
Kinetico Advanced Water Systems of Central VA's reply
Mr. Omar it was a pleasure meeting with you today, we appreciate your positive feedback. If there is anything else we can help you with please do not hesitate to reach out. We are here for all your water quality needs.
Water Treatment Repair or Maintenance
Cydney B.
Sep 30, 2024
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From Google
Kay was quick to respond and very pleasant and kind during the scheduling process, ensuring to get all of the information necessary to equip technician Chris before he came out, which was awesome from a client perspective: I didnt have to repeat myself once. Multiple times, Chris referenced the information I gave Kay. He was extremely knowledgeable, patient with my questions, and took his time to make sure we understood everything. He confirmed a lot of the information that we found in Google troubleshooting, plus added valuable knowledge and insight. We now feel equipped to make the best decision for ourselves - based on both finances and product quality. We have had a few water tests and quotes from other companies and Chriss visit felt the least like a hard sales pitch. He was just very casually confident that we are the best, take your time to find that out for yourself. We walked away feeling confident in his knowledge, care, and ability. Thank you again, Kay and Chris! 10/10 recommend.
Kinetico Advanced Water Systems of Central VA's reply
Thank you sooo much for the awesome review! We will share all this with our team. We are fortunate to have them be part of our family:)
Jeffrey K.
Aug 27, 2024
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From Google
We contacted Kinetico with Chris Pavie because of reputation and positive reviews. He arrived and was respectful of our property, and provided a comprehensive water test. The results were reviewed with several optional systems discussed and many questions being answered. Would recommend to family and friends.
Kinetico Advanced Water Systems of Central VA's reply
Thank you for the kind words, we strive to simply be the most complete in our assessments, while we leave the salesman approach to the other companies. Welcome to the family!
Bobbie H.
Jul 8, 2024
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From Google
We had a very good experience with our technician Chris Pavie. He explained every procedure he performed. After performing multiple tests, he recommended a system he felt would solve our water problems. Chris appeared to be very knowledgeable.
Kinetico Advanced Water Systems of Central VA's reply
Thank you, Chris is truly passionate about helping clients find the best solution. We look forward to forward to having you join our family!
Katrina R.
Jul 2, 2024
•
From Google
Kinetics kept me informed of the appt & when the technician was arriving. The technician arrived a bit early, which was nice & was very friendly & detailed in explaining our water issues.
Kinetico Advanced Water Systems of Central VA's reply
Thank you Katrina! We’re glad you’re part of our family!
Credentials
Background Check
Paul Gianos
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We have basic filtration starting at $599 installed all the way up to Whole House Reverse Osmosis starting at $15k. We don’t try to sell you what you don’t need. Our approach is to use our 34 years of Dealership experience to design a system for you specifically.
What is your typical process for working with a new customer?
We learn about what your concerns are, assess the site for installation limits, test the water, make recommendations based on your situation, install in typically under 2 weeks and then you have us for life. We have hundreds of customers in your area that would all gladly give their feedback.
What education and/or training do you have that relates to your work?
(2) master Kinetico service technicians on staff full time. One of the owners holds a Master Plumber License. One of the owners holds a Bachelor of Science in Mechanical Engineering from NCSU. One has 22 years of experience. We have 10 other offices with credentials ranging from PhD in geology to Plumbing and Engineering.
