- What should the customer know about your pricing (e.g., discounts, fees)?
I’m offering currently a 249.00 maintenance contract for a home that has up to 3 systems and a small addition amount for any extra system over 3. I’m offering a 29.00 diagnostic fee and system check fee. Free replacement estimates Military, Teachers, Nurses/Doctors, and Senior citizens get 10% off all hvac repairs.
- What is your typical process for working with a new customer?
EARN there business, provide honesty, and the best overall customer experience in the trade. I want to establish a long term relationship with all my clients
- What education and/or training do you have that relates to your work?
I have a masters license in heating and air conditioning I have all my nate certifications along with a CFC in refrigeration. 15 years experience in residential hvac and light commercial I’ve gone to the best trade schools in refrigeration, advanced diagnostics, and oil school.