FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Generally, there is a range for my hourly rate, but it does vary according to difficulty and detail of the project and what the project is. Proofreading has a different rate than doing admin-type work. However, I am always fair in my pricing and do not try to take advantage of a client.
- What is your typical process for working with a new customer?
First, I ascertain exactly what the client wants and expects, including turn around time. I am honest with the client about the my ability to meet both the expectations and deadline. I keep in touch with the client throughout the project process so they are comfortable in knowing their work is being addressed and moving along nicely.
- What education and/or training do you have that relates to your work?
Certified paralegal - Firefighter/EMT-B - college degree in English writing - many advanced computer courses to develop my high level of computer skill