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About
Our locally owned and operated company was founded in 2011 and is proudly family owned. At Nice Heating & Air, we understand it can be stressful when you need to repair or place your heating and cooling system. Trust our team to guide you through the process to ensure your indoor comfort in the hot, humid summers or the chilly winters in Alexandria, Springfield, Stafford, Fredericksburg and the surrounding area.
You get a team of friendly professionals with decades of experience providing keeping homes cozy! Fully licensed and insured Class A contractor with 100% customer satisfaction or your money back.
We offer state of the art technology, eco-friendly products and equipment, competitive prices, and the best customer service.
We take great pride in our attention to health, comfort and safety for our clients plus staying up to date with daily training in the latest tools, equipment, and problem-solving methods.
-100% Satisfaction Guaranteed
-Nice, Neat & Knowledgeable Technicians
-On-Time Arrival
-Angie’s List Award Winner – 7 Years Straight!
Overview
Hired 324 times
Background checked
40 employees
15 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, PayPal, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2024
2023
2022
2018
Services offered
Fireplace or chimney services needed
Fireplace repair
Gas line repair
Fireplace cleaning
Fireplace type
Gas with vent
Gas no vent
Fireplace material
Brick
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Great 4.7
104 reviews
5
88%
4
3%
3
2%
2
2%
1
5%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Arlene S.
Nov 14, 2024
•
Hired on Thumbtack
The technician Freddy was very knowledgeable and professional. He did a thorough job cleaning our gas fireplace and it works better now than ever. In fact I was so impressed with the service I signed up for their service plan which includes the fireplace, HVAC and water heater.
Details: Fireplace cleaning • Gas-burning fireplace with direct vent • Brick (most common) • Single-level building
Fireplace and Chimney Cleaning or Repair
Archana a.
Nov 16, 2024
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Hired on Thumbtack
My experience with Nice Heating & Air was exceptional from beginning to end. They were incredibly responsive and made scheduling an appointment a breeze. On the day of the appointment, Rolando called me 30 minutes in advance and even provided a link to track his arrival in real-time! Once here, he was not only professional but also very knowledgeable. He quickly repaired our gas fireplace and offered great advice on how to maintain it moving forward. The service was top-notch, and I would highly recommend this company!
Details: Fireplace repair • Gas-burning fireplace with direct vent • Brick (most common) • Two-story building
Fireplace and Chimney Cleaning or Repair
Rahwitt K.
Jan 2, 2024
•
Hired on Thumbtack
Nice was awesome! Very timely and answered all of my questions. Got my fireplacecleaned out thoroughly and back to working!
Details: Fireplace repair • Gas-burning fireplace with direct vent • Indoors • Three-story building
Fireplace and Chimney Cleaning or Repair
Adam E.
Dec 21, 2023
•
Hired on Thumbtack
Nice services came out, saw the problem in the fireplace and we ended up replacing our very old fireplace. They did great work and explained the job all the way.
Details: Fireplace repair • Gas-burning fireplace with direct vent • Indoors • 11 - 50 years old • Two-story building
Fireplace and Chimney Cleaning or Repair
Ryan S.
Dec 20, 2022
•
Hired on Thumbtack
Anthony was extremely professional and attentive in fixing our gas fireplace. The first company I’d call to handle heating issues.
Details: Fireplace repair • Gas-burning fireplace with direct vent • Metal • Indoors • 11 - 50 years old • Three-story building
Nice Heating & Air's reply
Thank you for taking the time to share your positive experience with Anthony. We are delighted to hear that he provided professional and attentive service when fixing your gas fireplace. We are glad to hear that Anthony was able to exceed your expectations and that you would consider calling us first for any future heating issues.
We take great pride in the level of service we provide, and it's gratifying to know that Anthony was able to deliver that for you. We will pass your kind words to Anthony and the rest of our team.
Thank you for choosing our company, and we look forward to serving you in the future.
Fireplace and Chimney Cleaning or Repair
Credentials
Background Check
Cherie Hudson
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We are a flat rate company so you never have to worry about additional costs even when the job takes longer than expected. The price is the price and we will not add to it after our clients agree to an upfront price. We promise up front pricing and we deliver even if it means we take a loss sometimes.
What is your typical process for working with a new customer?
We add your contact details to our secure computer system and any notes relevant to your needs or special considerations. You will then be dispatched a background checked, licensed and certified professional HVAC technician or Indoor Air Expert. We will do a great job taking care of your needs and we will reach out shortly after the visit to make sure we left you 100% satisfied. You will know we appreciate and want your business!
What education and/or training do you have that relates to your work?
We train daily at Nice Home Services. 100% of our staff dedicates time to improve their skills and knowledge in order to be able to keep delivering the best service to our clients. We do training on everything from personal development, customer service, and technical training daily. as "Trane Comfort Specialists" we must meet the highest standards of training and knowledge to maintain that prestigious certification.
