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Hired 10 times
12 years in business
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The nZone has used Futura for a multitude of projects. Every product we've received is excellent. Their customer service is top notch. The extremely rare concerns we've had were addressed immediately and professionally. I would recommend Futura for any project especially embroidery. All of our embroidered items have turned out even better than we could have expected and are frequently complimented.Apr 6, 2016
All around great experience. Was provided with great customer service ,and ideas / suggestions on embroidery and vehicle magnets. I used them for my winter gear and summer. They have nice fitting profesional tactical work shirts that was a hit with all my service techs.Apr 3, 2016
I had to have several towels, washcloths and hand towels monogrammed and didn't have a lot of time to the work done. I went to a shop at Dulles Town Center and spoke to the owner who was grumpy and wanted to charge me an arm and a leg. Imagine my surprise and delight when I found Futura Embroidery and Promotional Solutions. Working with Ravi was great. He was very accommodating. His work was fantastic and a great value for the dollar. Next time I need to have items monogrammed he will be the first and only vendor I reach out to.Oct 25, 2017Verified
our swim team needed prompt and quick embroidery work on ordered apparel. ravi was prompt, incredibly accommodating and kept great communication. the finished work was incredible, elegant and we were wowed with the results!Mar 12, 2016Verified
I had just one item that I needed embroidered. I thought that it would be difficult to find someone to do just one piece. I got a quick response and was able to get my item embroidered immediately while I waited. The finished product was beautifully done! The owner of Futura was very nice and professional!Feb 24, 2018Verified
- What should the customer know about your pricing (e.g., discounts, fees)?We do not have a fixed pricing system as every imprint job is custom done. We have to look at the design, shape, size, product and quantity to finalize the pricing.
- What is your typical process for working with a new customer?We request customer sends us their Design Idea, Logo, Artwork they want to embroider or screen print on shirts, bags, hats etc. We will provide our suggestion and modification to the artwork to best work for the imprint. After the size and method of imprint is finalized we provide the quote to the customer.
- What education and/or training do you have that relates to your work?More than 24 years of experience in designing , printing and embroidery industry.