FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
We keep our pricing simple and transparent. Our rate is $170 per hour with a 2-hour minimum, which includes 2 professional movers and a moving truck. There are no hidden fees, fuel surcharges, or last-minute surprises. We provide clear, upfront pricing so you know exactly what to expect. First-time customers also receive a 10% discount on their move.
- What is your typical process for working with a new customer?
We make the moving process simple and stress-free. First, we discuss the details of your move, including your location, move date, home size, and any special items that require extra care. Based on that information, we provide a clear estimate with upfront pricing. Once your move is scheduled, we stay in touch to confirm all details and answer any questions. On moving day, our professional movers arrive on time, carefully protect your furniture and belongings, and efficiently load, transport, and unload everything at your new location. Before we leave, we make sure everything is placed where you want it and that you're completely satisfied with the service.
- What education and/or training do you have that relates to your work?
Our team has years of hands-on experience in the moving industry, handling residential, apartment, and commercial moves of all sizes. Through that experience, we have developed efficient packing, loading, furniture protection, and safe transportation techniques to ensure every move is completed professionally and with care. We continuously follow industry best practices for handling furniture, fragile items, and customer property. Our focus is on providing reliable, efficient service while maintaining the highest standards of safety, communication, and customer satisfaction.