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About
Working from our home base allows us to offer you top-notch technical services at unbeatable prices, passing on the savings directly to you! Our highly skilled and certified team boasts credentials in AWS, Microsoft, Dell, Apple, and Cisco products, ensuring we possess the breadth and depth of knowledge to meet your varied tech needs.
With a cumulative experience of 15 years, we’re not just technically proficient; we're also committed to ensuring your satisfaction at every turn. Proudly veteran-owned, our company stands as a testament to dedication, reliability, and exceptional service delivery.
What’s on Offer?
Free Consultations: Engage with us for complimentary consultations, where we listen, understand, and propose solutions aligned with your unique requirements.
Custom Computer Builds: Dreaming of a custom-built computer? Allow us to bring your vision to life, and enjoy a special discount on Windows 11 as part of the package!
Guaranteed Support: Our support for your new build is steadfast. As long as the hardware remains untampered, count on us for dedicated support should any issue arise.
We Come to You: Convenience is key, and with our at-your-doorstep service, it’s never been easier to access top-tier tech support and solutions.
Customer-First Approach: At the heart of our service is an unwavering commitment to you, our valued customer. Your happiness and peace of mind are our top priority, driving us to deliver services that are not just exceptional but also tailored just for you.
Overview
Hired 21 times
Background checked
2 employees
17 years in business
Business hours
Sun8:00 am - 10:00 pmMon6:00 pm - 10:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2020
2019
2018
Services offered
Topic areas
Understanding pc
Understanding mac
Spreadsheets
Word processing
Work location
My customers travel to me
I travel to my customers
Projects and media
Projects and media
Reviews
Customers rated this pro highly for responsiveness, work quality, and professionalism.
Excellent 4.9
22 reviews
5
86%
4
14%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Stacie P.
Oct 29, 2019
•
Hired on Thumbtack
Travis was AWESOME! He came the same day requested and was very professional and quick! He even went back out to get a part I needed to get my computer and dual monitors up and running for work the next day. I 100% recommend him and will be calling him again and again when needed.
Details: PC • Desktop • Computer not turning on • My home, venue, etc.
Computer Repair
Joyce B.
May 24, 2018
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Hired on Thumbtack
He is a very nice person. He was very informative and quick to get the job done. I would defiantly recommend and would use him if I ever need a computer repaired. Thank it has been great working with you.
Details: PC • Laptop • Cracked or damaged screen • I travel to the computer technician
Computer Repair
Edwin W.
Mar 6, 2020
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Hired on Thumbtack
We asked Travis to come out to give our slow running laptop a tune-up and to check why my iPad wasn’t holding its WiFi connection. Travis responded to our inquiry immediately, worked with us to schedule a convenient appointment, and was on time. Laptop now running smoothly and iPad back on WiFi. He answered my many questions in plain language. We will definitely call him again and recommend him.
Details: PC • Laptop • Slow computer performance • My home, venue, etc.
Computer Repair
Kim D.
Oct 23, 2019
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Hired on Thumbtack
Travis was excellent. I felt so helpless about getting my laptop set up and he came in and boom it was all set up. Will definitely refer everyone I know to Ultra Tech Services.
Details: PC • Laptop • Troubleshooting needed to determine issue • My home, venue, etc.
Computer Repair
Jacob W.
Feb 17, 2018
•
Hired on Thumbtack
My hard drive failed and he handled my installation of my new hard drive very promptly and at a great price. Would come to him for all my future issues. Very nice guy too , friendly and knowledgeable.
Details: PC • Laptop • Slow computer performance • I travel to the computer technician
Ultra Tech Services's reply
If you need anything else, let me know!
Computer Repair
Credentials
Background Check
Travis Greene
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
My pricing is simple. If you are willing to come to me, it is $60/hr in 30 minutes increments. If I have to go on-site, it is $80/hr with 30 minute increments. Depending on the distance (outside of the Richmond/Chester area), there may be an extra travel fee. These prices DO NOT include parts. For example, if you need a screen replaced on a laptop, you will be responsible for that screen. I will assist in getting the appropriate screen with the best value. The prices include the services, tools, and travel time (if applicable). I will also fully explain in detail what I did with the customer's equipment.
What is your typical process for working with a new customer?
I will also fully explain in detail what I plan on doing. I will not use jargon, because I know that will only throw people off. Picture a lawyer using words like "Prima Facie" or "Habeas Corpus." All you want to know is what is being done with your equipment.
We will plan a time and date that works around your schedule, and I come to you. Many issues can also be handled remotely, which is often the fastest option.
What education and/or training do you have that relates to your work?
I have three CompTIA certifications, as well as a bachelor's in computer science. I am also a Cisco Certified Network Associate (CCNA) in routing and switching. If you have servers that need to be maintained, rest assured as I am also certified in Windows Server 2016 from Microsoft.
