Royal Treatment Events

**Response Regarding Event Planning Services** From the initial inquiries I received on **January 2, 2026** (via email) and **January 18, 2026** (via Thumbtack) until the final moments of what became an incredible celebration enjoyed by family and friends, it was truly a pleasure to work with this client in planning such a meaningful milestone. After reconnecting on **January 26, 2026**, I explained that I would need to conduct an on-site visit before preparing a proposal. Prior to that visit, we had several conversations regarding the vision for the event and various planning details. On **February 21, 2026**, we met for a scheduled one-hour site visit at the client's home. During that visit, the client showed me the backyard, and we discussed tent placement, the event theme, décor, cake, layout, and numerous other details. Throughout our conversation, I assured the client that their vision could be achieved and emphasized that their satisfaction was my highest priority. Before leaving, I asked if there were any additional questions I could answer. The client indicated that I had addressed all of their concerns. I expressed my excitement about bringing their vision to life and informed them that I would prepare a formal proposal. On **March 17, 2026**, we met virtually from **4:00 p.m. to 5:00 p.m.** to review the proposal. During that meeting, I presented the estimated costs for all contracted services and explained that adjustments could be made if necessary. Over the following weeks, we continued communicating through text messages regarding various aspects of the event. I revised proposals as requested and consistently kept the client informed throughout the planning process. On **April 19, 2026**, I received the client's 50% deposit. I immediately thanked them and informed them that I would begin securing vendors. I also requested clarification regarding the centerpiece design so I could begin creating them. The client agreed to send inspiration photos. After communicating with the caterer, I contacted the client on **April 22, 2026**, requesting clarification regarding the preferred barbecue sauce for the ribs. On **April 29, 2026**, the client texted asking how planning was progressing. I responded that the majority of vendors had already been secured and that only the rental company remained. The rental company was officially booked on **April 30, 2026**. At that point, all major vendors and event logistics had been secured. Because I had already conducted the site visit and gathered the necessary measurements and information, there was no need for an additional site visit. On **May 4, 2026**, the client asked to whom the final payment should be made payable, and I advised them to make the check payable to my company. On **May 23, 2026**, wanting to keep the design process moving forward, I contacted the client regarding the centerpiece design. To simplify the process, I created and sent several design options for review. The client selected one of the designs and requested an additional decorative element along with customized wording. I was happy to incorporate those personal touches. The client also had questions regarding the DJ. I shared the DJ's information and assured them of his professionalism and experience. To further ease any concerns, I even offered to create a group text including the client, the DJ, and myself so that everyone could communicate directly if desired. My goal has always been to provide excellent customer service and make my clients feel confident throughout the planning process. On **June 7, 2026**, the client asked whether the DJ would require a generator. Since I did not know whether the venue already had one available, I contacted both the rental company and the DJ. After confirming that a generator would be needed, I relayed that information to the client. They informed me that they were having their generator inspected to determine whether it could be repaired. On **June 9, 2026**, I requested photographs needed for the welcome sign and table décor. On **June 11, 2026**, approximately 30 days before the event, I sent a reminder regarding the remaining balance and again requested the photographs needed to complete the printed materials. The client responded by asking what had been booked and about the generator. I explained that all major event vendors had been secured by **April 30, 2026**, which I had previously communicated on **April 29**. These included the rental company, caterer, and DJ. I also reminded the client that I was personally creating the draping, welcome sign, banner, centerpieces, and photo displays, and that I had consistently provided updates on those items throughout the planning process. Regarding the generator, I reminded the client that our previous conversation indicated they were checking whether their existing generator could be repaired. Since I had not received an update, I asked whether we should instead add a generator to the rental order if theirs was unavailable. When developing an event timeline and program, I always begin by learning my clients' vision and preferences. Once I understand their expectations, I create a customized timeline and program, present it for approval, make any requested revisions, and then finalize the schedule. My goal is to guide the planning process while ensuring that every decision reflects the client's wishes. I value my clients greatly and consider it a privilege to serve them. ### Contracted Services Successfully Provided * Event consultation and design development * Vendor coordination and contract alignment * Rental coordination (tent, stage, tables, chairs, dance floor, bar, video screen, bistro lighting, and linens) * Catering coordination and menu execution (fried chicken, beef ribs, macaroni and cheese, green beans, tea, water, and lemonade) * Staffing, including servers and setup/breakdown support * Décor and centerpiece design * Stage backdrop installation * Welcome signage * DJ/MC coordination * Cake coordination and cake service * Event setup, breakdown, cleanup, and trash removal * Custom event timeline creation and execution * On-site event management Each of these services was completed with professionalism, attention to detail, and genuine enthusiasm. Throughout the planning process, I consistently reassured the client that the celebration would be memorable, and I was honored to see that vision become a reality. If there was any communication that did not fully meet the client's expectations, I sincerely apologize. It was a pleasure getting to know the family and being entrusted with such an important celebration. I remain grateful for the many compliments shared by both the client and their guests during the event. I have always believed in surrounding my clients with exceptional vendors who share my commitment to excellence, and I am thankful that they contributed to such a successful celebration. Finally, I would like to express my sincere appreciation for the generous tip the client provided at the conclusion of the event. It was greatly appreciated, and I remain thankful for the opportunity to have served their family.