FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Diag fee is $100 Repair labor starts at $150 Plus part price if parts are needed for repair.
- What is your typical process for working with a new customer?
Find out what’s going on, set up diag appointment, fix issues if it can be done without parts or order parts and set up return visit to complete the repair.
- How did you get started doing this type of work?
Former Best Buy Geek Squad Repair Double Agent