If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
As a small, locally owned and operated business each client gives us an opportunity to stay in business so we really value them. We guarantee our work and do our best to fulfill each client's needs. Pest Control with Integrity is the Ratpack way.
Our job gives us an opportunity to fix the wrong doings that most other pest control companies have done to the clients with unfair prices and low quality treatments. Your family's health and well being is our top priority! That's why our services are complete and results guaranteed. Pest Control with Integrity is the Ratpack way.
Overview
Hired 452 times
Serves Reston, VA
Background checked
5 employees
26 years in business
Business hours
SunClosedMon8:00 am - 5:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, and Zelle.
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
2024
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2016
Services offered
Pest Control
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, responsiveness, and work quality.
Great 4.8
248 reviews
5
88%
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9%
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Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Rain F.
1 month ago
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Hired on Thumbtack
I discovered a hole dug underneath my porch steps, exposing the foundation. I knew I needed to act on this quickly. I found Ratpack PestControl here on thumbtack. They responded to me within the day, and came on site within the week. They took care of the problem within 2-3 weeks, including any complications that arose, and patched the damage caused (in this case, filling in the holes).
Details - Had a groundhog & a skunk dig a hole and seek shelter under my home. He trapped the skunk, and issued a 90 day warranty, which I had to invoke within the week because the groundhog came by and dug the hole out. He took care of the groundhog, and patched the hole again, where the problem has remain taken care of for the past month.
5/5 stars. Prompt responsiveness, took care of the problem, and any arising complications, honoring their 90 day warranty. If I ever have critter issues again, I will be calling these folks again.
Details: Groundhogs or hedgehogs • Animal trapping and removal • Sealing of entry or exit points • 1-2 animals • Exterior home damage • More than 4,000 sq ft • Owner
Rodent and Animal Removal
Keria B.
Feb 25, 2026
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Hired on Thumbtack
I can’t express my gratitude enough for Jairo and Tim. They were thorough in assessing and addressing the pest problems in our home, and they went above and beyond in their work. They were even willing to educate us on prevention! I have never had such exceptional service. I’m happy to be switching to this business to keep our home pest-free!
Details: Rats or mice • Animal trapping and removal • Sealing of entry or exit points • 1-2 animals • Kitchen • Living room • Bedroom • Animal waste • 1,000 - 2,000 sq ft • Owner
Rodent and Animal Removal
Abbas r.
Sep 29, 2025
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Hired on Thumbtack
I submitted a complaint, and within eight hours the owner called me directly. He assured me that someone would be sent the same day, and he followed through by sending Mike. Mike was very professional, provided his phone number, and told me to contact him immediately if we see another mouse. I really appreciated his responsiveness and attitude.
Details: Rats or mice • Animal trapping and removal • Feces removal and cleanup • Services recommended by professional • Sealing of entry or exit points • 1-2 animals • Kitchen • Basement • Animal waste • 1,000 - 2,000 sq ft • Owner
Rodent and Animal Removal
Barbara M.
Jul 10, 2025
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Hired on Thumbtack
Quick response time and came the next day for a mouse problem. We have had two other companies out and RATPACK by far did the most thorough inspection. They found some entry ways and within a couple of days had someone out here to take care of it. Very professional.
Details: Rats or mice • Sealing of entry or exit points • Services recommended by professional • More than 10 animals • Basement • Attic • Animal waste • 3,000 - 4,000 sq ft • Owner
Rodent and Animal Removal
John S.
Jun 11, 2025
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Hired on Thumbtack
They did an excellent job — they completely removed the bird nests, cleaned up all the droppings, and installed the vent very professionally.
Details: Birds • Sealing of entry or exit points • Feces removal and cleanup • 1-2 animals • Animal nesting • 1,000 - 2,000 sq ft • Owner
Rodent and Animal Removal
Credentials
Background Check
Jairo Hernandez
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
We start with a 57 point inspection of your home, then give you a report of possible causes and pest points of entry and finally present a customized treatment to guarantee results. All our work is backed by the Ratpack Guarantee.
What is your typical process for working with a new customer?
We start by offering a free on site inspection and after we agree upon the price, we will begin treatment.
What education and/or training do you have that relates to your work?
We make sure our technicians are always up to date with new chemicals and techniques, every other month we have different classes and field training experts come out and train us. Also the VA & MD Dept. of Agriculture requires multiple amount of classroom training to renew our licenses yearly. We take pride in having a knowledgeable staff offering nothing but the best and most efficient solutions to solve our client's problems.
