- What should the customer know about your pricing (e.g., discounts, fees)?
After an extended research on how to set our prices we came up with a fair rate for our customers. We also, compared with many other companies and how they set service fees, discounts, travel time, truck usage, credit card payment fees, material, etc. and we bundle all up in a one time affordable service fee to cover all. No hidden fees. No tax.
- What is your typical process for working with a new customer?
We start by listening to the customer's project and then we customized a service package based on their description.
- What education and/or training do you have that relates to your work?
On hands job training for the past four years.