1 STOP CONNECT - Phone & Computer Shop

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Zip code

Computer issue

Computer type

Desktop or laptop

Introduction

Hi valued customer, Welcome to 1 Stop Connect, the go-to electronics sales & repair shop. Since 2018, we pride ourselves on delivering consistent quality products and services as well as working diligently to make staying connected simple. Shop- Fix- Sell- Unlock- Activate. Shop for phones, tablets, accessories and lifestyle gadgets. Visit our shop on the internet. Fix your non-working electronic devices from brands including Apple, Samsung, LG, HP, Lenovo, Xiaomi, Google, Toshiba, Acer, Dell, Motorola (No TVs). *** Pre-Order your phone screen protection and we will have it ready with In-store professional installation included. Starting at $25 per phone. Sell us your iPhone or Samsung device. Our buyback team assesses your cracked, used or new mobile phone, laptop for more cash or store credit. Sim Unlock your eligible smart phone for use with any GSM carrier in the USA and overseas. Activate your GSM phone with no-contract and Pay-as-you-Go carriers like H20 and AT&T prepaid. Stay Safe, Stay Connected. We look forward to fulfilling your tech needs and getting your repeated business. See you soon. The Geeky Team @1Stop Connect

Overview

Hired 5 times

3 employees

7 years in business

Business hours

SunClosedMon10:00 am - 7:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Credit card, Google Pay, and PayPal.

Social media

Facebook, Twitter

Services offered

Computer issue

Computer not turning on

Cracked or damaged screen

Slow computer performance

Virus or malware

Computer type

PC

Mac (Apple)

Desktop or laptop

Desktop

Laptop

Projects and media

10 photos

Projects and media

10 photos

Reviews

Customers rated this pro highly for responsiveness, professionalism, and punctuality.

Great 4.8

40 reviews

5

95%

4

0%

3

0%

2

3%

1

2%

Read reviews that mention:

Katie C.

Jul 15, 2021

·

Hired on Thumbtack

Loved that they were very responsive and eager to help out with my laptop issues! They gave me a break down On how much it would cost and walked me thru the whole process! 10 out of 10!!

Details: PC • Laptop • Cracked or damaged screen • At the pro’s location • My home, venue, etc. • Remotely (phone or internet)

Computer Repair

Christian D.

Jul 13, 2021

·

Hired on Thumbtack

Details: PC • Laptop • Computer not turning on • At the pro’s location

1 STOP CONNECT - Phone & Computer Shop's reply

Computer Repair

Past Customer

Sep 17, 2020

·

From Google

1 STOP CONNECT - Phone & Computer Shop's reply

Past Customer

Jul 16, 2020

·

From Google

These guys increased my confidence in phone repairs. Id definitely be saving repairing my phones than buying new ones now.

1 STOP CONNECT - Phone & Computer Shop's reply

Thank you for your kind review. We appreciate your support. Please let us know if you need help in the future. Have an awesome day.

Past Customer

Jan 12, 2021

·

From Google

Customer rep explained some things to me about my phone which I appreciated so much. They only had my phone for a couple of hours-quick and easy.

1 STOP CONNECT - Phone & Computer Shop's reply

Thank you for your feedback and rating. We truly appreciate your shared experience. Let us know anytime you need assistance with your tech.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
We make it our mission to help customers save when compared to similar services offered by big franchise stores. Our repair services start as low as $25 for an iPhone diagnostic to a few thousand dollars for large data retrieval or microsoldering jobs.
What is your typical process for working with a new customer?
Select your in-Store or Mail-in service when booking on 1 Stop Connect (dotCom) An inspection of your device is always required before initiating the repair order. A full diagnostic is required for liquid and software related issues. Most repairs for iPhones are completed 1-5 hours while Samsung and other brands are completed 4 hours to next day based on parts availability. For pre-order, a down-payment is required to cover parts cost and the customer is notified once parts arrive. Visit us today at 1 Stop Connect, LLC where staying connected is simple.
What education and/or training do you have that relates to your work?
20+ Years combined experience. Certified Apple, Samsung, LG and Windows repair technicians