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Spring = AC Maintenance!
Custom Comfort RVA
Top Pro
Licensed
Licensed
$99/service call
(waived if hired)
Type of heating system
Heating system problems
Responds in about 19 min
Thumbtack Guarantee
If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Custom Comfort RVA is led by husband and wife duo, Dave & Tracy Perez. With 20 years of industry experience in the residential and commercial sectors, they lead an experienced team of technicians to serve your home or workplace with honest and efficient HVAC solutions.
We recognize that investing in HVAC services is a significant decision. Our team is here to offer the necessary information to assist you in making an informed choice.
Overview
Current Top Pro
Hired 49 times
4 similar jobs done near you
Background checked
License verified
2 employees
2 years in business
Business hours
SunClosedMon7:00 am - 7:00 pm
Payment methods
This pro accepts payments via Cash, Check, Credit card, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
HVA – Contractor – Heating Ventilation and Air Conditioning
License state: VA
Background checked
Passed by Dave Perez on Mar 27, 2025.
Services offered
Type of heating system
Heating system problems
No problem, just need maintenance
No heat
Not enough heat
Unusual noises from inside
Building height
Single-level
Two-story
Three-story
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
34 reviews
5
100%
4
0%
3
0%
2
0%
1
0%
Read reviews that mention:
Billie-Jeanne B.
4 days ago
Hired on Thumbtack
Dave responded quickly and had my heat restored promptly! He is very knowledgeable and is fairly priced for the service we receive. Highly recommend.
Details: Furnace • No heat • Closet • Two-story building • House
Heating System Repair or Maintenance
Keecha E.
2 weeks ago
Hired on Thumbtack
Custom Comfort RVA provided excellent customer service from start to finish. The technician was prompt, professional, and quickly diagnosed and fixed my HVAC issue. Everything was explained clearly, and my system is running great now. I highly recommend them for reliable and quality HVAC service!
Details: Furnace • Leaking • Closet • Two-story building • House
Heating System Repair or Maintenance
Michele g.
Dec 17, 2025
Hired on Thumbtack
Dave responded immediately to my request for an inspection of my gas boiler. He not only checked out the system, and located and repaired a minor gas leak, but took the time to explain the safety features. I will definitely have Custom Comfort back in the spring to also check out my HVAC system.
Details: Furnace • Boiler • Radiator • Routine maintenance • Basement • Single-level building • House
Heating System Repair or Maintenance
Kiera C.
Nov 30, 2025
Hired on Thumbtack
Dave responded to my request for service in less than a minute after submission. He arrived promptly within the expected timeframe. Dave was very thorough in his diagnostics and explained the technical problems in a way that could be clearly understood by someone with minimal knowledge. He was able to get heat flowing for my family timely and provided costs, timeline, and summary for the next steps in repair. I would not hesitate to use Dave for any HVAC needs again!
Details: Repair • The power is on, but the fan won't run • Outside • Townhouse
Central Air Conditioning Repair or Maintenance
Douglas M.
Oct 24, 2025
Hired on Thumbtack
I highly recommend custom comfort Inc.for any of your heating and A/C needs. He was very professional and genuine about his work
Details: Furnace • No heat • Basement • Two-story building • House
Heating System Repair or Maintenance