What should the customer know about your pricing (e.g., discounts, fees)?
My price is very simple $100 / hr and I provide an ESTIMATE for total hours before production begins. This estimate determines the DEPOSIT amount.
What is your typical process for working with a new customer?
I offer a FREE consultation in person or a streamlined booking approach for those on the go and that know what they want. After a series of questions to determine all the needs, I present the client with a production request which must be signed and returned along with a deposit of half the total estimate.
What education and/or training do you have that relates to your work?
As a student of Communications in Media, my 20 years of production experience is a valuable asset to any production team or client. Hundreds, if not thousands, of clients of been thrilled with my videos because of my attention to detail. See the website for my raving testimonials. RichmondWeddingVideos.com
How did you get started doing this type of work?
It's what I studied in school after deciding not to be a Corporate Attorney.
What types of customers have you worked with?
While serving Ad Agencies, Production Studios, and large corporations is a good portion of my work, I still do work with new company startups and non-profits. There is no project to big or small for this producer. Names include, Altria, Genworth, The Guardian, Punch, SBA, Davis Co, and many more... see my website for a full list.
What advice would you give a customer looking to hire a provider in your area of work?
I would suggest they ask for testimonials and several references. Find out how long they have been in business and check the quality of their work? Do they have good reviews online? I have lots of good reviews in Google and on my website.
What questions should customers think through before talking to professionals about their project?
It's best to have as many details about your project available... number of locations, number of people attending, how many hours, etc.
It's hard to know if all before you talk to a professional, but a good one will ask lots of questions.