Star City Moving Services

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Introduction: We are a small, family/friend owned company focused on local moves in the Roanoke area. We can offer cheaper pricing than our primary competitors and will do everything possible to ensure you get the best possible experience when moving a few things or a whole house. Just give us a call and see for yourself.

Overview

Hired 53 times

Background checked

4 employees

3 years in business

Payment methods

Cash, Check, Credit card, PayPal

Top pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

Jul - Dec

Reviews

Customers rated this pro highly for responsiveness, value, and work quality.

Very good 4.6

39 reviews

5

82%

4

5%

3

5%

2

5%

1

3%

Read reviews that mention:

Heather H.

Jul 19, 2020

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Hired on Thumbtack

They picked up a piece of furniture at Sams Club for us and delivered for us. It was very heavy and they did a terrific job with it. Will use them again.

Details: 1-2 items • Other furniture items • 5 - 10 miles • No change in floors to load items • Stairs to unload items

Furniture Moving and Heavy Lifting

Paige R.

Jul 17, 2020

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Hired on Thumbtack

Star City Moving Services is a great moving company for the cost. They helped me (on pretty short notice!) to move some furniture from a furniture store to my apartment. They even assembled my desk. They did a great job and were very professional.

Details: 1-2 items • Armchair / recliner • Dining table • Other furniture items • Less than 5 miles • No change in floors to load items • Stairs to unload items

Furniture Moving and Heavy Lifting

Lisa M.

Apr 15, 2021

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Hired on Thumbtack

They helped us move across town, from one split level to another. They worked hard and were efficient. We definitely recommend hiring 3 if you have a bigger job like we did.

Details: 3 bedroom home • 5 - 10 miles • Load via stairs • Unload via stairs

Star City Moving Services's reply

Thanks so much for taking the time to leave us a review! We enjoyed working with you!

Local Moving (under 50 miles)

Alan H.

Dec 28, 2021

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Hired on Thumbtack

They said I could get a refund whenever I wanted to and I called today and they told me it needed to be 3 days before the appointment. Now I know why Christina was very eager to have me make an appointment. If you want honest service I would not recommend them.

Details: 1 bedroom home • 31 - 50 miles • Packing • Load via stairs • Unload via stairs

Star City Moving Services's reply

It should be explained before accepting payment that the deposit is to help protect us from last minute cancellations. While we try to be fairly forgiving on the exact timing, we received less than 24 hours notice that your move was being cancelled and our movers did not have any work available that day as a result. We do our best to balance the needs of our valued customers with the needs of our hardworking movers. We're sorry you had to cancel your move. We understand your frustration and will get with our team to ensure this is made as clear as possible to customers who may not be familiar with the purpose of accepting deposits.

Local Moving (under 50 miles)

Paula R.

Sep 29, 2020

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Hired on Thumbtack

Fantastic workers. Pleasant, efficient. Worked in the rain without a complaint. Everything was Perfect. Would highly recommend

Details: 2 bedroom home • 31 - 50 miles • Furniture assembly and disassembly • Load via stairs • Unload flat; no stairs or elevator

Star City Moving Services's reply

Thanks so much!

Local Moving (under 50 miles)

Credentials

Background Check

Tim Aylor

Star City Moving Services

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