If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
Wisler Plumbing, Heating, Cooling & Electric is your go-to source for professional plumbing, HVAC, drain cleaning, water treatment, electrical, and water quality services in Rocky Mount, VA and surround areas. Our expert team ensures your home stays comfortable and safe year-round. Contact us today for top-notch service!
Overview
Hired 1 time
Serves Rocky Mount, VA
Background checked
105 employees
40 years in business
Business hours
Sun12:00 am - 11:59 pmMon12:00 am - 11:59 pm
Payment methods
This pro accepts payments via Cash, Check, and Credit card.
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Hugh D.
2 weeks ago
•
From Google
We had an emergency gas leak, found and shut off by Roanoke Gas The Wisler team was out the next day. Levi and his assistant "the Britt" were great. They found the spot in the garage wall and gave us options and prices to repair the pipe and repair the area. The entire project was very professionally handled and Wisler has a new customer for life.
We're so glad our team could be there for you after such a stressful experience with a gas leak. It's wonderful to hear that Levi and his assistant Austyn took the time to locate the problem, explain your repair options, and walk you through the pricing so you could feel confident moving forward. We'll be sure to share your kind words with them! Thank you for giving Wisler Plumbing, Heating, Cooling, and Electric the opportunity to help during a difficult situation. We're truly grateful to have earned your trust and look forward to being here for you for years to come!
Sam W.
2 weeks ago
•
From Google
Levi and Isaiah were on time and very professional and polite. They diagnosed the issue and performed the repair. Will definitely call again. Thanks guys.
Thank you for sharing your experience! We’re glad Levi and Isaiah arrived on time, treated you with professionalism and courtesy, and were able to diagnose and resolve the issue. We’ll be sure to share your kind words with them. Thank you for choosing Wisler Plumbing, Heating, Cooling, and Electric. We look forward to being here whenever you need us again!
Ellen G.
2 weeks ago
•
From Google
George and Eathon did a great job. They asked questions to make sure everything was installed just the way we wanted it. Efficient and respectful as I work from home.
Thank you for sharing your experience! We’re glad George and Eathon took the time to ask questions and make sure everything was installed exactly the way you wanted. We know how important it is to minimize interruptions when working from home, and we’re happy they were efficient, respectful, and considerate of your time. We appreciate you choosing Wisler Plumbing, Heating, Cooling, and Electric!
Patrick O.
2 weeks ago
•
From Google
The guys were on time, they corrected the problems and installed outlets and switches quickly. Exceptional workmanship. Ive had 4 service appointments since September and they have all been excellent.
Thank you for your continued trust in Wisler Plumbing, Heating, Cooling, and Electric! We're so glad all four of your service appointments since September have been excellent experiences. It's wonderful to hear our team has been punctual, efficient, and delivered the exceptional workmanship you deserve. We truly appreciate your support and look forward to being here whenever you need us!
John S.
3 weeks ago
•
From Google
Brett Houston, was the technician that serviced my HVAC system. He did a thorough diagnostic check of the total system and pinpointed the lack of heating issue quickly. Highly recommend ask for him. I also added on a few other recommended prevention maintaince items to keep the system updated.
Thank you for sharing your experience! We’re glad Brett Houston was able to thoroughly evaluate your HVAC system, quickly identify the cause of the heating issue, and get you pointed in the right direction. We take pride in having technicians who are thorough, knowledgeable, and proactive in helping our customers maintain their systems. We also appreciate your trust in Brett’s recommendations for additional preventative maintenance to help keep your system running reliably. Thank you for highly recommending Brett and for choosing Wisler Plumbing, Heating, Cooling, and Electric!
Credentials
Background Check
James Wisler
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
At Wisler Plumbing, Heating, Cooling & Electric, we pride ourselves on transparent, straightforward pricing to ensure there are no surprising costs. There are no hidden charges, no shop fees, and no follow-up appointments—just one price known upfront.
It is worth noting, however, that while the pricing is clear, some specific circumstances might warrant additional fees. For example, if pipes are hard to access during a drain cleaning, there might be additional costs required. Rest assured, any such fees are communicated promptly to keep everything as transparent as possible.
We offer new customers the chance to join our Diamond Club Family, unlocking a range of valuable discounts and benefits. Throughout the year, we also feature various promotional discounts, including special offers for senior citizens and veterans.
What is your typical process for working with a new customer?
1. Communication and Transparency: We communicate in advance, provide detailed explanations on the procedures, and maintain transparency in pricing and work scope.
2. Punctuality and Professionalism: Our technicians are punctual, professional, and courteous, ensuring we respect customer schedules and homes.
3. Expertise and Efficiency: We employ experienced and knowledgeable technicians who diagnose and resolve issues swiftly, often exceeding customer expectations.
4. Comprehensive Customer Service: Our team is dedicated to providing thorough and responsible service, ensuring that all customer concerns are addressed and resolved, even offering same-day service in emergency situations.
5. Follow-Up and Warranty: We stand by our work, providing follow-up services and honoring warranties to ensure continued satisfaction and peace of mind.
What education and/or training do you have that relates to your work?
At Wisler Plumbing, Heating, Cooling & Electric, we ensure our technicians adhere to the highest professional standards through a variety of rigorous measures. Our technicians are NATE-certified, receiving continuous training to stay updated on all codes and procedures. This ongoing education ensures we bring the latest expertise to every job.
Our commitment to professional standards is reflected in our hiring practices. We only employ certified experts who have passed strict background checks. This vetting process guarantees that all work meets even the most stringent inspection standards.
Customer testimonials consistently highlight our technicians’ professionalism, reliability, and expertise.
By maintaining these high standards, we aim to deliver exceptional service, ensuring customer satisfaction and trust in our services. If you have any questions or need assistance, do not hesitate to contact us today.
