Bob Garrett Services

Licensed

$99/service call

(waived if hired)

Select a service

Zip code

Pipe issues

Repair urgency

Flooding status

Responds within a day

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About

Bob Garrett Services is a Class A Contractor delivering dependable home services across the Roanoke & New River Valleys. Since 2007, homeowners have relied on us for HVAC installation and repairs, plumbing and water heaters, and whole-home generator solutions, all backed by clear communication, clean workmanship, and a team that treats your home with respect.

Overview

Hired 1 time

Serves Salem, VA

Background checked

License verified

25 employees

19 years in business

Business hours

This pro hasn't listed their business hours.

Payment methods

This pro accepts payments via Cash, Check, and Credit card.

Social media

Facebook

Credentials

License verified

HVA – Contractor – Heating Ventilation and Air Conditioning

License state: VA

Background checked

Passed by Michael Burroughs on Mar 17, 2026.

Services offered

Pipe issues

Repair urgency

I work on non-urgent repairs

I work on urgent repairs

Flooding status

Yes

Reviews

Customers rated this pro highly for work quality, and professionalism.

Excellent 4.9

101 reviews

5

95%

4

2%

3

0%

2

0%

1

3%

Read reviews that mention:

Kenneth C.

Mar 6, 2026

•

From Google

The gentleman that came was very courteous and knowledgeable he even went back to town and got me another battery. Took care of other issues as well. Thank you so much!!

Bob Garrett Services's reply

Thank you for your wonderful feedback, Kenneth! We're glad our technician was courteous and knowledgeable, and we appreciate you recognizing his efforts to ensure your needs were met at Bob Garrett Services.

Sandra W.

4 days ago

•

Hired on Thumbtack

They were excellent at scheduling my service because I needed a plumber quickly. Upon arrival he was very professional and began to access the equipment I needed installed. He corrected a problem with pressure and completed the task of installation. I was able to get back to work immediately. I did miss the previous water pressure Thank you again for your assistance

Details: No, repair is not urgent • No, the building is not currently flooded • Sink • House

Plumbing Pipe Repair

Roy S.

Feb 25, 2026

•

From Google

Mr Anwar was professional, courteous, knowledgeable, and very helpful. He noticed there was not a surge protector for our generator and got one from his truck and installed it.

Bob Garrett Services's reply

Thank you for your fantastic feedback, Roy! We're glad Mr. Anwar's professionalism and helpfulness made a positive impact, and we appreciate your recognition of his efforts at Bob Garrett Services.

Paul L.

Feb 24, 2026

•

From Google

Crew appeared on time and started right to work. Took the day to install but guys were friendly and kept me informed of their progress. Got tanks installed and filled and once final inspection was made, generator cranked and ran well. Very satisfied! Dler Anwar guided us through the inspection process and showed me the ropes on the generator.

Bob Garrett Services's reply

Thank you for your fantastic feedback, Paul! We're glad our crew was friendly and kept you informed throughout the installation process, and we appreciate Dler Anwar's guidance during the inspection. Your satisfaction means a lot to us at Bob Garrett Services!

Peggy K.

Feb 20, 2026

•

From Google

Jameke Bryd did an excellent job of cleaning the garage after their working brought in a lot of mud. He is a very professional young man.

Bob Garrett Services's reply

Thank you for your wonderful feedback, Peggy! We're glad to hear that Jameke provided excellent service and showcased his professionalism while cleaning your garage.

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Stay comfortable through every season with heating and cooling solutions from Bob Garrett Services. From new system installation (heat pumps, furnaces, ductwork, and vents) to responsive repairs, we tailor recommendations to your home and deliver dependable service from start to finish. From everyday fixes to urgent repairs, our plumbing team helps keep your home running smoothly. We provide water heater installation (traditional and tankless), drain cleaning, and plumbing repair, with straightforward explanations and workmanship built to last. When outages happen, the right backup power helps your home stay safe and functional. We install and service Generac and Kohler whole-home generators so you can keep essentials running with reliable performance and long-term peace of mind.
What is your typical process for working with a new customer?
Call us, send a message and we will get you scheduled to have a technician out to your home to provide you with an estimate on repairs, replacements or installations!
What education and/or training do you have that relates to your work?
We’re a licensed, insured Class A contractor serving Southwest Virginia with trusted HVAC, plumbing, and generator service