FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
At our company, we prioritize transparency and customer control when it comes to pricing. We believe in upfront pricing, ensuring that every customer is fully informed and empowered to make decisions for their family. Estimates are always complimentary, allowing customers to understand the scope and cost of a service before committing. For troubleshooting issues, we do charge a nominal fee of $99, which covers up to thirty minutes of diagnostic time. This fee reflects the value of our expertise and resources while remaining affordable for our customers. Ultimately, our goal is to provide clear and fair pricing options, giving our customers the confidence to choose what works best for them.