FAQs
- What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is based on the condition and scope of each project. While we may not always be the cheapest option, we focus on quality, durability, and long-term results. We provide clear, upfront estimates with no hidden fees. Additional costs may apply for repairs, stripping previous coatings, or custom colors.
- What is your typical process for working with a new customer?
Most projects start with customers sending photos for an initial estimate. If needed, we schedule an on-site evaluation for a closer look at any damage or details not visible in photos. Once approved, we schedule the job and complete the refinishing using our professional process.
- What education and/or training do you have that relates to your work?
With over 16 years of hands-on experience in the refinishing industry, I’ve trained and worked exclusively with family-owned businesses. This background has allowed me to master the full refinishing process and consistently deliver high-quality, long-lasting results.