What should the customer know about your pricing (e.g., discounts, fees)?
I offer 4, 8, 12 and 24 hour packages. 50% is due at the beginning of a project with the balance due within 30 days.
What education and/or training do you have that relates to your work?
I have a mentor who has been in the Professional Organizing industry for over 20 years. She provides guidance (when needed).
How did you get started doing this type of work?
My business is the result of all of my life and business experiences combined. Being the spouse of a US Marine, I have had to be the person who was "organized", be in charge of everything and be ready at any given time to take charge of everything. I have had to be very flexible, reliable and dependable and not procrastinate at any time. It was just a natural fit to help others who did not have this personality to help them live a clutter-free and organized life.
What types of customers have you worked with?
I am branching out into the Virtual Organizing in 2011. This means working via the phone or skype through two programs called The Organized Entrepreneur and The Organized Mom.
For hands-on service, the most common type of job is a tie between the garage and closets.
Describe a recent project you are fond of. How long did it take?
I was the most proud of a whole home organizing project. It was a small home but we worked in every room of the home (6 of them) to remove items, adjust space available so that everything has a home and simply put...eliminate the unnecessary items from their home. In 4 shorts hours on 4 visits we accomplished our goal and the client is SO happy to have a home that she can come home to and enjoy every day.
I also helped this client develop a schedule for their daily home maintenance for such things as laundry, cooking, cleaning, etc. Even though there were only 2 in the family, they struggled with their opposite schedules and how to manage their home.
What advice would you give a customer looking to hire a provider in your area of work?
Be selective. The Organizer's personality must match up to your personality. You have to have a specific understand of what is expected from both sides prior to working together and how a job will be completed.
What questions should customers think through before talking to professionals about their project?
That we are NOT house cleaners! We are so much more...providing solutions to help them live their lives to the fullest, without stress, anxiety or chaos.