Total Cleaning Service

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Introduction

Hello! We’re Total Cleaning Service—your friendly, local team with over 10 years of experience keeping floors fresh and homes looking great. From smoothing out ripples in your Carpet with our professional power stretcher… to reviving dingy rugs… to scrubbing built-up grime off wood floors—we’re here to help you love your floors again. We know how hard it is to find a cleaning company you can actually trust. That’s why we show up on time, do the job right, and never hit you with surprise fees. Just honest work and results you can see (and feel). ✅ Here’s what we offer: 🔧 Carpet stretching & repair using pro tools for lasting results 🧺 Rug cleaning – synthetic, wool, silk & more 🧹 Wood floor cleaning and wax removal for a fresh, natural shine 🐾 Pet odor treatments & 🛡️ Scotchgard protection 📅 Fast quotes, real-time online booking & a satisfaction guarantee We proudly serve the Springfield area and its surrounding communities within a 25-mile radius. Do you have questions, or are you ready to schedule? Message us today—we’d love to help! 💬

Overview

Hired 249 times

Background checked

1 employee

11 years in business

Business hours

Sun6:00 am - 5:00 pmMon6:00 am - 5:00 pm

Payment methods

This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, Samsung Pay, Square cash app, Venmo, and Zelle.

Social media

Facebook, Instagram

Top Pro status

Top Pros are among the highest-rated, most popular professionals on Thumbtack.

2024

2019

2018

2017

2016

Projects and media

88 photos

Projects and media

88 photos

Reviews

Customers rated this pro highly for work quality, professionalism, and responsiveness.

Exceptional 5.0

188 reviews

5

98%

4

1%

3

0%

2

1%

1

0%

Read reviews that mention:

Rebekah S.

Jul 29, 2024

·

Hired on Thumbtack

I was so appreciative of him being prompt with arriving with my rug for a "routine cleaning". I messaged him and was able to get it picked up the next day, and dropped back off 2 days after. The rug looks so much better now. Thanks so much!

Details: One • 5' x 8' • Food stains • At the pro’s location • My home, venue, etc.

Total Cleaning Service's reply

Thanks Rebekah. I'm glad you are happy with our rug cleankng service. Our specialized equipment allows us to have fast turnaround times while maintaining high quality. Look forward to the next cleaning

Rug Cleaning

Jermaine Y.

Nov 24, 2024

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Hired on Thumbtack

Matthew cleaned and polished our hardwood floors, restoring them to their original shine. He successfully eliminated all the imperfections, bringing back the beautiful, glossy finish we had when they were first installed. We plan on hiring him annually to keep our floors looking like new. Highly recommended!

Details: Hardwood • Residential • 500 - 1,000 sq ft • No stairs • No, furniture will be moved in advance

Total Cleaning Service's reply

Thank you Jermaine. We look forward to seeing you again next year.

Floor Cleaning

Cynthia M.

Nov 10, 2024

·

Hired on Thumbtack

Details: Tile • Residential • 500 - 1,000 sq ft • No stairs • Yes, professional will need to move furniture

Total Cleaning Service's reply

Floor Cleaning

Marla C.

3 weeks ago

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Hired on Thumbtack

Matt was punctual, professional, friendly, respectful and to be very honest, did a hell of a good job! I gave his name to my realtor today who was impress with his work. Obviously I can’t say enough good things about him.

Details: Tile • Residential • Less than 500 sq ft • No stairs • No, furniture will be moved in advance

Total Cleaning Service's reply

Thanks so much, Marla! I’m happy I could help get the tile looking great before the pictures. It means a lot that you passed my name along to your realtor — that kind of support truly makes a difference. Thank you again, and good luck with the move.

Floor Cleaning

Lauren N.

Aug 2, 2024

·

Hired on Thumbtack

Details: Repair • Tears or rips • 2 rooms • Residential

Total Cleaning Service's reply

Carpet Repair or Partial Replacement

Credentials

Background Check

Matthew Tyson

FAQs

What should the customer know about your pricing (e.g., discounts, fees)?
Our pricing is transparent and based on the type of service, the size of the area, and any add-ons, such as pet treatment or Scotchgard. We offer bundled service discounts and never surprise you with hidden fees. Estimates are always free.
What is your typical process for working with a new customer?
I begin with a brief phone call to understand your needs, followed by a free in-home estimate. I’ll measure the area, explain the process, and provide a firm quote before I leave. There is no pressure — just clear answers and fair pricing.
What education and/or training do you have that relates to your work?
I have over 14 years of hands-on experience in carpet and upholstery cleaning, stretching, and carpet repair. I also completed specialized training in rug dyeing, bleach spot repair, and oriental rug color correction in 2018. I also have 10 years of experience in rug cleaning, and I expanded into a bigger facility in 2021 in Springfield, VA.