Hired 51 times
19 years in business
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CertaPro did a fabulous job on my interior home painting project. Maidelys came out to prepare the quote and returned a spec sheet that evening with a reasonable price. The painting team was also available for a quick turnaround. Ricardo and his team did a spectacular job. They filled holes, sanded, and painted five rooms in a single day! And the workmanship was incredible! Maidelys did an excellent job of coordinating the entire effort as well. I highly recommend CertaPro and will definitely use them again in the future.Aug 29, 2019VerifiedCertaPro Painters of Alexandria's reply
Thank you so much, Christina, for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future. :) Maidelys J
The entire process was very smooth. Maidelys came to our house the same day when I contacted her on Thumbtacks and she's very knowledgeable about what needs to be done. She also rest assured me that CertaPro will do a superb job painting the interior of my house and they did! Maidelys, Luis and his team took great care of our house and treated us like family. We wanted to paint our walls white and the walls were in dark color and rough shape but they spent the time to repair and smooth them out before painting. Combined with the excellent paint job, the place looks better than new. We are very happy with their work and I would definitely hire them again in the future on other paint projects.May 22, 2019VerifiedCertaPro Painters of Alexandria's reply
Thank you, Winifred, for your review. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Maidelys J
Painted our entire house in just 2 days. They did a great job and came back for touch ups without question. Highly recommend!Mar 14, 2020Verified
Had a great experience painting our home with CertaPro!Jul 29, 2019VerifiedCertaPro Painters of Alexandria's reply
Thank you Jewelyn, for your review, your feedback is very important for us. We are looking forward to continuing doing business with you. Best Regards Maidelys J
We chose CertaPro after interviewing a lot of painting pros, and CertaPro impressed us with their responsiveness and professionalism, particularly in the planning process. We only needed two rooms painted, but the team treated it as if it was a very important job of much bigger size. The painters who came on the day were very thorough in their work, and a project manager came to oversee that everything was progressing correctly and that we were happy. There had been some miscommunication internally between the project manager and the painting team, so they arrived later than expected and had not been briefed on the colors, i.e. what goes where, but once that was clarified, they went to work and did not stop until everything was perfect. They left the place as clean as they had found it, and the painted rooms look beautiful!Sep 18, 2018VerifiedCertaPro Painters of Alexandria's reply
Thanks for the review, Melanie! :) Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We count ourselves lucky for customers like you. We look forward to working with you again in the future! Regards, Maidelys Jorge
- What should the customer know about your pricing (e.g., discounts, fees)?At CertaPro Painters of Alexandria we offer great prices and are always running various specials throughout the year. We also offer a price match guarantee if others will match all we offer. Lastly, we offer EZpay options, which is same as cash financing for 6-12 months. Call us today to schedule a free estimate.
- What is your typical process for working with a new customer?1. Contact the customer after receiving their estimate request 2. Find a day & time when we can meet at the property being painted 3. Listen to the customers needs and expectations for the project 4. Enter the project details in our computer to create the proposal for the project 5. Review the proposal with the customer to ensure all the details were captured 6. Embrace questions from customer 7. Leave a proposal with the customer 8. Follow-up with the customer within 1 - 2 weeks
- What education and/or training do you have that relates to your work?Each CertaPro painter is highly trained and skilled - we make sure the work is done professionally every time! Our painter has many years of experience painting. If we have a painter with minimal experience, they are paired with an experienced painter.