If you hire this pro, you’re covered by a money-back guarantee. Learn more
If you hire this pro, you’re covered by a money-back guarantee. Learn more
About
"At Plumb iQ, we provide intelligent plumbing solutions with precision, professionalism, and a commitment to excellence. Our mission is to enhance every project through expert craftsmanship, advanced technology, and a seamless client experience—setting a new standard for modern plumbing services."
Overview
Current Top Pro
Hired 48 times
Serves Stafford, VA
Background checked
License verified
2 employees
1 year in business
Business hours
Sun8:00 am - 6:00 pmMon8:00 am - 6:00 pm
Payment methods
This pro accepts payments via Apple Pay, Cash, Check, Credit card, Google Pay, PayPal, Samsung Pay, Square cash app, Stripe, Venmo, and Zelle.
Top Pro status
Top Pros are among the highest-rated, most popular professionals on Thumbtack.
2025
Credentials
License verified
Plumber – Master
License state: VA
Background checked
Passed by Demarcus Murray on Jun 5, 2025.
Services offered
Faucet / handle type
One handle controls both hot and cold water
Separate handles control hot and cold water
Projects and media
Projects and media
Reviews
Customers rated this pro highly for professionalism, work quality, and responsiveness.
Exceptional 5.0
122 reviews
5
99%
4
1%
3
0%
2
0%
1
0%
Your trust means everything to us. Learn about our review guidelines.
Read reviews that mention:
Boyong S.
Jul 14, 2026
•
Hired on Thumbtack
Highly recommend Mr. Demarcus from Plumb iQ—easily one of the best plumbers in the NOVA area! On his first visit, he explained everything in a way that was super easy to understand and straightforward. Today, he arrived right on time, did a fantastic job, and made sure everything was good to go. Just look at how neat and well-organized the pipes are! Will definitely call him again for any future plumbing needs.
Details: Water softener (most common) • I already purchased the water treatment system • Townhouse
Water Treatment System Installation or Replacement
Todd M.
May 11, 2026
•
Hired on Thumbtack
Today we received impeccable service at an exceptional value by Plumb IQ. Demarcus, who is the owner and operator, responded to our request for an appraisal of our hot water heater’s condition as it was no longer producing hot water. Within 24 hours, Demarcus scheduled a service call to our home, professionally surveyed the unit, identified the immediate issue, and provided us with a menu of remedies with pricing for each Demarcus completed the replacement of upper and lower thermostats quickly and efficiently and described how I can implement future fixes in-house and when we may need a professional given our water heater was nearing the end of its typical lifespan. His pricing was very reasonable given the time spent on the repair and he left me with a good deal of tips and knowledge on the operability of the unit. Plumb IQs five star rating is well founded and demonstrated again today at my residence. If I have plumbing issues in the future, my only call will be to Plumb IQ to effectively manage it for us.
Details: Repair • No hot water • Electric tank • Basement • Townhouse • Owner
Water Heater Repair or Maintenance
Necole N.
Mar 2, 2026
•
Hired on Thumbtack
Demarcus did a great job diagnosing a plumbing issue in my basement bathroom, recommending a resolution, ordering and replaced the new toilet quickly. I will work with him for all plumbing needs moving forward.
Details: 1 toilet • Municipal water (most common) • Townhouse
Toilet Repair
Nichole S.
Apr 13, 2026
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Hired on Thumbtack
Responded quickly and repaired all my issues promptly and was very clear in everything being completed. I even used them again. Would highly recommend.
Details: 3 toilets • Municipal water (most common) • Townhouse
Toilet Repair
Ray M.
2 weeks ago
•
Hired on Thumbtack
Demarcus was amazing to work with and can be trusted. His prices are reasonable and his work is excellent. Thank you Demarcus for a same day service and fix. My toilet was leaking due to a crack in the porcelain. He made sure it leaked no more by getting me a new toilet. He made sure I understood exactly what he was doing to fix the problem. Thanks again.
Toilet Repair
FAQs
What should the customer know about your pricing (e.g., discounts, fees)?
Flat rate pricing
What is your typical process for working with a new customer?
1. Initial Contact & Inquiry
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We gather basic details: type of service needed, location, urgency.
2. Discovery & Consultation
We ask clarifying questions to understand the problem or project goals.
If needed, we schedule an on-site visit for inspection and diagnosis.
3. On-Site Assessment (if applicable)
A technician visits the property to assess the situation in person.
We take notes, measurements, and photos as needed.
4. Transparent Estimate
We provide a written estimate with clear pricing and scope of work.
We explain the options, answer questions, and offer professional recommendations.
5. Approval & Scheduling
Once the customer approves the work, we schedule a convenient time.
For larger jobs, we may collect a deposit or signed agreement.
6. Work Execution
Our technician(s) arrive on time and complete the work professionally.
We keep the customer informed throughout the process.
7. Final Walkthrough & Review
We inspect the completed work with the customer to ensure satisfaction.
We address any final questions or touch-ups.
8. Payment & Follow-Up
Final payment is collected upon completion.
We provide receipts, warranty info (if applicable), and ask for feedback or a review.
What education and/or training do you have that relates to your work?
